Ξενοδοχεία με Lofty Heights Christian Centre, Regina, Regina

This was the worst hotel experience I've ever had. If the experience we had had been at a $79/night side of the road motel, I would've been much more laissez-faire about it. However, we paid $180, plus parking, plus a $35 pet fee, and would've been more comfortable sleeping in our car. The 2 main issues were: 1. The heat doesn't work on some of the floors. My understanding is the first 3 are the main issue. And when I say it doesn't work, I mean it never reached more than 17 degrees, and cold air blew from the vents straight at the beds THE ENTIRE TIME. This is a problem they know about. They've had people in to fix it, but ”can't”. So, when it's -30 outside, this hotel is charging people $180 to stay in hotel rooms THEY KNOW have no heat! ***?! Do they have heaters, i asked? Some, but not enough for every room, so we were out of luck. In order to actually manage to sleep, we kept a pot of water boiling on the stove all night, went to Canadian Tire to buy our own heater, and each slept with 3 blankets and our clothes on. They offered us extra blankets, but only sent 1 for 4 people and 3 beds. We had to call down 4 times, each time we were on hold for over 10 minutes becausevthe place was a gong show. This leads me to the second issue.. 2. Management of the hotel. This place is BUSY. There was never not a line up at the front desk. Like i said earlier, every time I called down I was on hold for 10 minutes. I've never seen a hotel this size not have at least 2 people on the front desk, but there was only 1. A couple manager looking women walked around, back and forth into the office, etc, but never jumped onto the other desk to help out. It was ridiculous. When we first went up to our room and realized the heat didn't work, we called down to the woman who checked us in to complain. She acted surprised about the heat and gave us the only other room in the hotel because they were full. I waited in line for half an hour to get new keys, and when I got to the front desk a different clerk was now telling me my reservation had ended and there was no room for me. We spent another 10 minutes going around and around, while I tried to explain what had happened. This is when we were told that the heating is a problem they know about and can't fix (not the story we heard from the other clerk) but were assured that the new room would have heat. Nope, that was a lie as well. I could go on, but that's the gist. I'll never stay again.

The room is very big, the bed is also very big, one person is very comfortable, the front desk service is very good, we arrived in the middle of the night, the front desk brother is still smiling service.

The price is moderate, the room is relatively large, and the facilities are a bit dated. I wanted to give 1 point for hygiene because I saw a few hairs on the quilt as soon as I entered the door, so we did n’t cover the quilt ... Unlimited breakfast for five dollars Let the waiter take it. There is an indoor swimming pool in the middle of the two buildings. I wonder if it will taste great if I live on both sides? In addition, parking is free.

Great location for shopping. Friendly staff. Not the greatest selection for breakfast. It was ok for the price.

Easy quick check in. Beds, pillows, sheets, comforters were all very nice - we all slept well. Easy access to outside - great for taking the dog out. Covid breakfast was okay, nothing great. Overall a really nice stay - we have stayed here before and will stay again next time. Room 115 👍

The room was great for a party of 5 (2 queens and a sofa bed). Sofa bed was good, too. Room was spacious enough for our group. The site overall looked decent and clean. Maybe a little bit of wear showing, but places that get used will show it a bit here and there. Everything in the room worked as it should. Pool, hot tub, and waterslide were fine, but may be a bit heavily chlorinated, eyes were definitely burning after an hour and a half. Breakfast was ok, selection a bit light, but that's what we get for showing up in the last half hour. I really like the location close to the highway, and you don't have to go too far down the street south to find food and shopping options. Would definitely consider staying here again.

The hotel is right on the edge of the No. 1 high speed, very convenient, there are water ride facilities, we stayed for one night, did not go to play, but it should be very good. The hotel is very new, there is a small kitchen in the room, everything needed for the trip, it is recommended.