Επισκέπτης Χρήστης
25 Μάιος 2024
This is likely to be a lengthy review but if you like branded non alcoholic drinks read to the end. My husband and I have just returned from a 12 night stay at the Electra Palace, where we met up with my sister and her husband , they had been on two previous occasions (before the refurb) and highly recommended it. Firstly I will start with the positives, the hotel is lovely as are the rooms, we had a superior sea view room and the location right next to the sea is beautiful. We tended to sunbath on the decking by the sea and there was never a problem getting a sunbed even at 11am. The staff on the whole were friendly if not too many of them, nearly all the bars were managed by only one bar member, shout out to Billy in the Jazz bar, which according to my sister used to have 2 staff behind the bar and 2 serving guests, everything is self service now. We had 4 issues with our room in our 12 days, 1st one was we had an over the bath shower and the water was running extremely slowly so was up to my knees by the end of the shower, then the plug in the sink would not come out to release the water, then the safe decided not to open, then the control on the door to indicate if you require your room to be cleaned stopped working, however when we reported these the Maintenance person came to sort the issues out almost immediately. Now the negatives, the staff don't seem to talk to each other for example when we asked at Reception how we get clean beach towels we were told to leave them on the floor in the bathroom, which we did, when we came back the cleaner had left them there, we spoke to her and she said you have to get them from Reception, we went to Reception who told us we needed to get them off the cleaner. The buffet was okay although repetitive but the food was hot, however whatever drink you had was served in very small glasses and if you wanted a hot drink you had a mug with no handle so don't fill it to the top. We decided to try the Italian Al a Carte what a disappoin**ent that was, we were 4 adults and asked for a bottle of wine, which we were told we couldn't have instead got served in the same small glasses. I had the lasagna which was a square with nothing else on the plate and luke warm, the dessert was 3 flavours of Tiramisu not much good if like me you hate coffee. We gave the Italian another try but at lunch time and to be honest the lunchtime menu was a lot better and the dessert was a cheesecake not sure why couldn't be offered that in the evening as an alternative to Tiramisu. Like other reviewers, in a 5 star hotel I expect glass wine glasses not stupid little glass mini tumblers or if you dare to go outside they want you to have your drink in a paper cup, this includes hot drinks even though you are going no where near the pool area, sorry but I don't pay the price of this hotel to drink out of a paper cup at my age. Now to the reason we wont be returning, they are very few premium alcoholic drinks and if you don't spe
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