Titilisee
23 Φεβρουάριος 2024
Our house flooded & we needed somewhere to rest for the night while repairs/cleaning takes place. Checked in only to find our room was disgusting! Dirty towels in bathroom, full trash bin in closet, broken furniture, no extra blanket, & hair within the sheets on the bed. Brought the desk attendant to the room to show him what we encountered. Requested a new room. This was something that we believed should’ve been automatic since he witnessed the uncleanliness himself. We were met with hesitation & told we had to wait because he had to text the manager for permission first. OMG! Really?? I said to him. After waiting some time for a reply from his manager, we were finally accommodated with a new room. Did a room check. & thankfully it was clean! Not the experience we hoped for after everything we had just gone through with our house flooding.
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