Risor Hotel

Booked two double rooms (4 people). Made the mistake not to check the rooms before heading out. Coming back after dinner, we discover that one room only has one pillow/comforter. Hotel reception is gone for the night and answer machine gives no phone# to call. Nights are cold in Norway, so slept in jacket and fully dressed. Next day, reception staff apologize for mistake and says that we will be refunded for the room. In days that follow, the hotel refunds only 15% , arguing that they reduced the room price from 2 to 1 person. Makes no sense and does not compensate for the inconvenience.

The Hotel itself was good but the service was not. Breakfast disappointing. Major issue was that they required us to pay in full upon arrival even though we had booked and pre-paid in full. So we had to pay twice! Contacted ********** who promptly resolved the issue and reimbursed our payment through them. No explanation or excuse from Hotel. ********** - 10/10 Risør Hotel 1/10

We were nicely surprised about Risoer hotel which was located very nicely along the harbour. When we got there the hotel manager showed us their parking space, and we got the last spot. Very nice of him! They only have 6 (or 7?) spots, but we got one the next day as well. With the Covid-19 situation we were a little sceptical due to a recent trip to Stockholm (were the breakfast buffé was a total caos). The breakfast at Risør was a dream in comparison with waiters serving everything. I haven't had such service since I was in San Francisco! The eggs were perfect and we got extra bread and bacon when we asked. I did miss some smoked salmon, but I forgot to ask for it... The room was nice and very quiet with a view to a back garden. Everything was superclean. We were told there would not be room service due to Covid, but we only spent two nights so it wasn't a problem for us. This seems to be the same all over Norway, and even in Sweden. The hotel front porch was a very nice area to spend the evening with a glass of beer (or wine for my wife). We could relax and look at the harbour with the kids relaxing by the TV. The bath facility at Risør is ok. There is a place 50 meters from the hotel with stairs into the sea. The second day we walked to a public beach, but its a 20 minute walk, so remember good shoes. The beach was small, but cosy and perfect for the kids. All-in-all we had a nice stay at a classic hotel.

Our stay was ok. Breakfeast was no good. We had to wait for bread, egg/bacon and even coffee. Everthing took ages before we got it:-( We were looking forward to enjoy our breakfeast but that didn't happen.

Veldig bra frokost til tross for at vi var få gjester.

Betjeningen bar preg av å være lite erfarne og at de var lite serviceinnstilte. Beliggenheten og været var meget bra, men ledelsen har en jobb å gjøre med serviceinnstillingen til personalet.

Tatt utgangspunkt i pris, var det meget skuffende at parkering kom i tillegg på kr 250 per natt, da parkeringen lå på hotellets eiendom. Man skulle tro hotellet tilbød gratis eller rimeligere parkering per natt til sine gjester. Da vi ankom hotellet var heller ikke servicen noe å skryte av, da betjeningen hverken var blide eller hyggelige. Alt i alt var det en skuffende opplevelse. Lite fristende å dra tilbake til Risør hotel.