The gentleman at the desk was very accommodating. We were told they were very busy the night prior and not all the rooms had been cleaned (5pm). The first room was a connecting room with a large gap, probably due to new floors being installed, however along with the lingering smoke odor in a ‘non-smoking’ room we requested another room. The second room had not been cleaned so we were then given a third room which was adequate.
The overall cleanliness of the building, stairways, halls etc. was very unkept, garbage was left in large bags in the hallway and stairwells and the hallway carpets were in desperate need of vacuuming. Some of the rooms were missing trash cans, irons, ironing boards and hangers.
Due to a large party being held in the banquet room and quests staying over there was loud noise throughout the night.
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