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The second time I came here, the breakfast was very delicious. The biggest feature is that there are many hot spring pools and a large play area, which is very suitable for a family to play together (not suitable for Internet celebrities to check in). Desserts, tea, etc. are provided in the afternoon and evening, and the package The service and attitude of the staff are good, and home-grown fruits and vegetables are given as gifts; in addition, there are NIO charging stations in the hotel

First off, we could check in at 2 PM, received a free room upgrade, and were allowed a late checkout until 2 PM – an amazing experience all around! Secondly, the hotel's beach offers great privacy; it's exclusively for guests, so you don't share it with outsiders, which feels very safe. You can leave your phone and room key anywhere without worry. Finally, I have to praise the small shop on the far right by the beach. The BBQ and beer are affordable, and it’s a VIP spot for watching fireworks! The hotel service is also excellent; they're very responsive to everything, and staff politely greet you wherever you go. I almost forgot to mention the small zoo – seeing all the white pigeons fly over for a peanut was quite a spectacle! Unfortunately, I didn't get to see the black swan I was hoping for this time. I’ll definitely be back to this hotel!

My high school daughter and I came here on a spontaneous trip, and our experience was extremely satisfying. The room was spacious and tidy, with a balcony directly facing the sea. Sitting on the balcony in the evening, quietly watching the sunset, created a wonderful atmosphere. The pool and beach were within walking distance, and the overall environment was quiet, leading to excellent rest quality. The hotel facilities were complete; both the infinity pool and the beach were perfect for photos. It was very pleasant to walk or cycle along the Wutou Mountain greenway during leisure time. At low tide, you could even go clamming and shell collecting on the beach downstairs. The adjacent commercial street had a full range of restaurants and supermarkets, making it very convenient for daily supplies. The staff were gentle and helpful, and check-in was smooth. Escaping from daily琐事, my daughter and I enjoyed a relaxed and carefree time by the sea. I highly recommend it.

The room view was absolutely stunning, and the cleanliness was impeccable. The butler service was incredibly thoughtful, and the proprietress was so welcoming. They even brought complimentary dessert to our room in the evening! The service was excellent overall. I'll definitely stay here again on my next visit.

Extremely practical, with convenient transportation and beautiful surroundings. The room was impeccably clean, and the facilities were complete and functional. The service was incredibly responsive to all requests. We had a comfortable stay and a great time, exceeding our expectations!

The hotel is huge and gets very crowded, but we never had to wait for a table at breakfast. Sylvia was really enthusiastic and upgraded me to a Supreme Family Suite with a full sea view, which I think just meant a higher floor. There are quite a few things to do here; we couldn't even get through all the facilities in one day.

Overall, it was a decent stay and a pleasant experience. My family and I stayed in room 13009 from August 22nd to 24th. It seems our room was upgraded (the front desk staff didn't mention it). My family and I booked separately; they had booked a Deluxe Seaview Room, which was slightly more expensive than my Full Seaview King Room. Coincidentally, even though we checked in at different front desks, we were assigned rooms on the same floor, right next to each other, which was great :) Pros: 1. The guest room was on the 30th floor, offering an excellent and expansive sea view. The view was definitely a major highlight. It's a shame the weather was unstable and mostly cloudy during our stay; I'm sure the view would have been even more stunning on a clear day. 2. The room had high ceilings, giving it a spacious feel. Although the decor was simple, the floor-to-ceiling windows allowed for plenty of natural light, making the room bright and comfortable. The cleanliness was also satisfactory. Rooms facing the sea can be prone to humidity, but the air conditioning was sufficient, and a dehumidifier was provided (I recommend keeping it on for extended periods) to effectively maintain dryness and prevent any stuffy, damp feeling. The in-room amenities were also very thoughtful, including charging cables, essential oil patches/eye masks, anti-noise earplugs, and a coffee machine with Starbucks coffee capsules, which tasted very good. 3. The hotel's recreational facilities were abundant and clean. The design of the pool connecting to the beach was excellent, making it very suitable for families with children for a short vacation. You wouldn't get bored even with a three-day, two-night stay. 4. The hotel's exterior design was aesthetically pleasing, and the lobby had very high ceilings, creating an open and spacious atmosphere. 5. The hotel offered a ”little butler” WeChat service, with prompt responses and immediate assistance from staff. In the mornings, they would even proactively ask if we needed any items replenished, which was commendable. 6. There were many restaurant choices and convenience stores near the hotel, all within walking distance. Cons: 1. The hotel is a bit old, but still within an acceptable range. However, maintenance is clearly lacking, especially the outdoor balcony of the room, which was quite dilapidated and not thoroughly cleaned. This made us completely unwilling to spend time there, wasting the beautiful sea view and significantly diminishing the overall experience. 2. The prices at the hotel restaurants and vending machines were on the high side. 3. The staff's service level was mediocre; not terrible, but certainly not enthusiastic either. The service was just basic. Especially during check-in at the front desk, it felt like dealing with a government office, lacking a friendly touch. 4. It would be better if the TV channels included Hong Kong channels. 5. The water pressure in the shower was a bit weak; both the toilet space and the toilet itself were a bit small, uncomfortable for adults. Minor incident: Upon entering the room, we found that the TV remote control was not working. We requested assistance through the 'little butler' and also asked for an extra pair of slippers and toothbrushes. Soon after, a female staff member in a white uniform delivered the items, but only brought a pair of reusable plastic slippers. We explained that we wanted disposable slippers, and she repeatedly emphasized that we hadn't specified, stating that typically when we just say ”slippers,” they understand it as plastic slippers... She wasn't impolite, but her incessant way of speaking was a bit uncomfortable. We had no intention of arguing and simply replied, ”Understood, thank you,” to send her off. Later, another staff member in a different uniform (I've forgotten the color) came to fix the TV issue. Her service attitude was remarkably different. She was smiling and polite, and noticing that our Mandarin wasn't fluent, she proactively switched to Cantonese to communicate with us and warmly asked if we needed anything else. The next day, when we encountered the shower water pressure problem, she was the one who came to follow up, and her attitude remained sincere and dedicated. We met her again during check-out, and she chatted with us kindly for a while, which was very heartwarming. Although we don't know her name, we genuinely want to commend her service – she was the most polite and enthusiastic staff member we encountered at this hotel, and her attitude truly made us feel at home.

Here is a balanced review based on your experience, written in both English and Mandarin. --- English Review Title: Great value for space and location, but sadly aging and under-serviced My family spent two nights at the Country Garden Silver Beach Phoenix Hotel in Huidong. For the room size and the location right by the sea, it was genuinely a great deal. You can really see the potential here – but like many other reviews mention, the property is clearly aging. Where it falls short is the service, which feels lacking. The breakfast, in particular, was expensive for what was offered, especially for foreign travellers. The selection was limited, and the only thing we truly enjoyed were the noodles. The beach itself could be beautiful, but it desperately needs cleaning. It’s also heartbreaking to see so many surrounding businesses shut down – the area felt desolate and sad. On a positive note, Lima House on the ground floor was absolutely amazing. Great food and great entertainment – a real highlight of our stay. --- Mandarin Review (中文点评) 标题：性价比高，但设施老化，服务有待提升 我们一家人在惠州惠东碧桂园十里银滩凤凰酒店住了两晚。客观来说，房间的面积和靠海的地理位置非常对得起这个价格，性价比很高。这里其实很有潜力，但正如其他客人所说，酒店确实老化了。 不足之处在于服务跟不上。早餐对外国游客来说价格偏贵，可供选择的种类却不多，唯一觉得好吃的就是面条。沙滩本来可以很美，但如果能再干净一些就好了。更可惜的是，周边很多店铺都关门了，整个区域看起来很萧条，让人有点难过。 不过，一楼的 Lima House 非常棒，娱乐氛围好，食物也很美味，是我们此行的一大亮点。

Excellent! The environment and hot springs are both fantastic. My stay was incredibly satisfying. The hot spring water was crystal clear and very comfortable to bathe in. The room decor was warm and elegant, with attention to detail that showcased quality, making me feel right at home. However, to be fair, a few of the facilities and amenities are a bit outdated. The staff were enthusiastic and attentive, adding a lot of convenience and enjoyment to my trip. Overall, this was a wonderful vacation experience and I highly recommend it to everyone.

Travel photography experience: Excellent Instagrammable beach swing (unlimited access): Great Sky glass walkway access: Good Facilities: Excellent Cleanliness: Excellent Environment: Excellent Service: Excellent This is a fantastic hotel. The rooms are spacious, comfortable, clean, and cozy, with very new and well-equipped facilities. The only minor issue is that it gets quite busy on weekends, especially the elevators and restaurants.