As an outstanding representative of the eternal classic brand of Hyatt Hotels Corporation, UrCove By hyatt Shantou Zhugang New Town is located in the core area of Shantou Central CBD Bay Zhuangang New City. This prime location not only makes the hotel the focal point of the city's prosperity, but also makes it an ideal starting point for guests to explore the charm of the city.The hotel is close to the city of Vientiane business district, just a short walk away from shopping, entertainment and food. The close proximity to Shantou Station provides unparalleled transportation convenience for business trips and tourists coming from afar, and it is easy to achieve fast arrival and convenient departure.From the hotel, go to the "Little Park"Shantou must-see attractions such as Bay Bridge, Kakashi Scenic Area, Blue Mercury, Children's Park, Ma Yu Island and East Coast are all very convenient. As night falls, walk to Zhujiang Road, Longan Road, Ninghe Street night market, you can immerse yourself in the rich aroma of authentic Chaoshan food, taste the flavor of Chaoshan on the tip of your tongue.The location of the hotel is the urban core circle of the new and old cities of Shantou, and it is also the gathering place of the three Rivers. The unique geographical advantages give the hotel a unique view. With the city facing the sea, each room is equipped with floor-to-ceiling panoramic Windows to take advantage of natural light, allowing guests to have a panoramic view of the city from the inside, whether it is the bustling city traffic or the magnificent sea view.The decoration design of the hotel is deeply rooted in the local culture of Shantou, cleverly integrating the characteristics of Chaoshan folk customs. Stepping into the lobby, a background painting showing the characteristics of "gold, wood, water, fire and earth" in the five elements of Chaoshan traditional residential houses will come into view, instantly bringing guests into the deep historical and cultural atmosphere of Chaoshan and opening a unique cultural experience.The hotel's 118 guestrooms are equipped with a range of smart amenities, from smart toilets and speakers to 65-inch smart TVS and capsule coffee makers, to provide guests with every possible comfort. The 24-hour gym allows guests to stay active at any time; Laundry room and self-service business space, is to meet the needs of business and leisure travel guests, to ensure that every guest can feel the convenience and warmth of home.We sincerely invite you to come to UrCove By hyatt Shantou Zhugang New Town to open an exquisite city vacation experience, explore the cultural charm of Chaoshan "coastal Zulu" food town, and leave an unforgettable memory in the excellent service of the Hyatt brand.
"I'm writing this review a month after checking out, because just thinking about it still makes me angry 😤!
Room: First, let's talk about the room layout. I booked a tatami room thinking it would be good for storing things. I arrived in Shantou late at night, and after checking in, I opened the room door to find a mirror directly facing the entrance (with a small spotlight above it). All the fatigue from driving for several hours instantly vanished – it was horrifying! What kind of designer puts a mirror facing the door? Later, I realized it was probably because the room was small and there was nowhere else to put the mirror. The entire room didn't even have a proper desk, just a very small low table, about 20-30 cm high. After putting a tissue box on it, it was hard to even eat takeout. There was no space for laptops, tablets, or personal items, so I had to put them on the wooden shelf above the water kettle. The entire room only shared one trash can with the toilet area… The smart features of the toilet were all in useless places; it didn't have heating or a bidet, just a motion-sensing lid opener? Every time I went to the shower, the toilet lid would open automatically 😂.
For a hotel that costs several hundred yuan, they use 'Bing Lu' mineral water, which even the Orange hotel two blocks away doesn't use anymore. The room came with a coffee machine, but no milk or sugar, which is unfriendly to those who like sweets.
Now, for the main reason I felt compelled to write this review. I'm a woman with rather dry hair, reaching about my waist, so conditioner is a must after washing. When I went to use the conditioner after washing my hair, it looked like there was still some left, but no matter how hard I tried, I couldn't pump any out. The nozzle and bottle were in one piece and couldn't be twisted open. The frustration and anger at that moment were immense! 😤😤 This led to my hair getting tangled, and it took a long time to sort out, ruining my mood for the whole day. Do they really need to be *that* economical? Leaving so little in the bottle just for show?
Also, the hotel is truly economical; the elevator doesn't have air conditioning. At around 9 AM, I took the elevator, and there was a very strong smell of sweat inside. There must have been workers who had done a lot of strenuous work and then took the elevator, and the smell was all trapped inside. It was truly awful 🤢. It really doesn't feel like an international brand hotel. Perhaps the Wyndham next door would offer a much better experience."