Επισκέπτης Χρήστης
5 Απρίλιος 2024
This hotel is tucked away on a side street in a perfect location for sightseeing. It's in a charming historic building that has been recently renovated to include all of the modern amenities. We absolutely loved the rooftop restaurant overlooking Rome while enjoying breakfast, drinks or dinner. The staff were all professional, friendly and gracious. Dining on the rooftop terrace was our favorite part of the hotel. I would have given this hotel 5 stars, due to the rooftop experience and the modern renovation, but we had an issue. The room we were originally assigned to had a terribly leaky shower, which caused water to flow around the sink, toilet, etc. We decided it wasn't acceptable and asked to be moved. We had to wait a long time while one person at the front desk tried unsuccessfully to find a room for us. We eventually talked to the manager, who did find another room for us, albeit not as nice as the original one we had. Per our Bonvoy status, we were eligible for a room upgrade, but that wasn't offered to us. Aside from that inconvenience (with no compensation for our trouble), the bed was comfortable and the shower was nice. Overall, I recommend this hotel and would consider staying here again.
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