Grand Master Suites

location is perfect , very good for families , service was great also during check in ..

Were arriving after reception hours, so it was very confusing how we'd get to our room. Until you get there and see the property, the instructions don't make sense and we were concerned that something wouldn't work. This is like an apartment building-the outside door to the street that requires a code (or scan from your phone) then an inside door to your room. In order to get code or even to check in, we had to fill in a large form ahead of time with lots of info, like uploading all of our passport info, which I was not comfortable with, but I did it. We were told the key cards to our room would be left STUCK IN the door (for anyone to take). Seems crazy to me. I was assured the building was very safe but I was not comfortable with that. Nothing stopping another guest from entering the room before we got there and possibly damaging something and we'd be liable for it. Room was ok-good size for 4 people. No instructions how to work the air conditioning and it wasn't until the next day that they could help us. (It's remote controlled and I found it very confusing even after she showed us.) Biggest disappointment was the smell. As soon as we walked into the room there was a garbage/bathroom smell. Sink and toilet seem to work ok but something definitely isn't right. Also the shower head is not at end of the stall, it's in the middle, so you're up against the glass. Lighting needs added, dark in bath. Staff service/response was very good, they were helpful. Location great!

Amazing location and staff! They were very friendly and accommodating.. Must stay, the room was super clean and had so much character!

Very conveniently located near Spanish Steps, right along the Via del Corso. Lots of restaurant options around the corner on Via Della Croce. Around 10 minute walk to Trevi Fountain and a bit more to the Pantheon. Taxi stand nearby if needed. About 35 minutes on foot to Vatican and 30 to the Colosseum. Reception is on the second floor and there are stairs but they are manageable. There is some outdoor patio space with tables as well. Not fancy, but clean, functional, and low-key. A perfect spot if you want to shop or explore the city.

Grand Master Suites was a great location. The staff was very accommodating. The only negative was that there was some construction going on across the street and a very loud alarm went off starting around 6:30AM and continued to go off every 15 minutes.

We received the warmest welcome from they young lady who checked us in. Our room was small but i found it ver clean and charming. The location is awesome. Tons of food, shopping and a walkable distance from so many historic sites.

The room was okay. The only problem was as soon as you walked in the door there was a step down that was not marked nor did the person showing us to the room advise of this. Both my wife and I fell. I bruise my back and arm. My wife bruised her knee. I would not stay or recommend this property.

The view was great and the location. The lady at the front desk wasn’t that nice. Its a good place to spend 1 or two nights though

We were placed in a suite that was not advertised on *******'s website. We asked for a refund as we left 2 days before check out. The place was filthy and smelt like mold. The management team would not reply to calls or messages. We had no fresh towels. There were stains on the bedsheets, lights did not work. DO NOT RECOMMEND.