Cannon House Hotel

We stayed in this hotel 2 years ago and had a wonderful stay from start to finish, having one of the best breakfasts ever so couldn’t wait to repeat our experience, big mistake. On arrival there was no one here to let us in despite phoning the two numbers listed. Seems that the check in time should have been listed as 3, not 2. I appreciate that wasn’t the hotel’s fault. When we did finally get in we where answered at the door by Nish, a very nice chap though was his first day so didn’t really know what was happening, he directed us to Zoe, a lovely girl. Couldn’t apologise enough and upgraded us to the suite. The room itself was ok. Very tired though, clearly they had tried to modernise it with nice rugs and throws but ended up making the appearance worse than it was. They need to sort the curtains as they are too thin and the ones in the sitting area didn’t even close properly letting light in from early morning. Went for our cooked breakfast in the morning to find out there wasn’t any. There was some cereal and muffins but no hot stuff. The main problem is that the proper staff don’t start till Monday so why the heck was the hotel opened. As I said both Nish and Zoe were lovely and tried their best but we won’t be returning. I have taken dispute with the booking agent as completely not as advertised. We really looked forward to our return visit and the memory has now been tainted by this experience.

I was beguiled by the lovely photos and description that I found online but didn't research too intensely and it struck us as a nice final night to stay after leaving Tarbert, Loch Fyne, on our way back south. But it has changed hands and everything is tired and it is all in a sorry state. There is no on site receptionist if arriving when we did which might have been around 7pm on a Friday night. It is now Indian owned, which would be fine if it was apparent on the info I had found - which I realised was ten years old. After waiting a good fine minutes for someone to turn up we were shown to our room. The electrics are all dodgy and the piano in our room (!) may look quite characterful but is very out of tune! The garden must have been lovely once but it is now out of bounds. The front says there's a restaurant but I'm sure that has not been the case for a long time. The front is very shabby. The guy who showed us the room could give us no info on where to eat and we finally found a chippy open (phew!) after everywhere else was already closed. It really didn't feel like a nice town. Very by-gone, has-been... We were happy to hop on a ferry the next morning and be away...

We stayed in the cannon Hotel. We had a sea view room. We could see the ferry coming in The room was lovely and cosy. Bed excellent. Shower really easy to use. Staff were really friendly and breakfast was excellent.

Unfortunately the deceptive portrayal of the rooms and facilities on the Hotel's website is unforgivable, so it's one star from me. The overall standard of service was also simply nowhere near in keeping with what we were asked to pay. Tragically, the Hotel has evidently been 'modernised' since the last photos were taken, and to a very poor standard overall. The resulting décor is 'modern grey' with white lighting, very reminiscent of a chain hotel but with peeling wallpaper and a crack in the window. The room contained no furniture except the bed, and our double bed was in fact two single beds held together with a double sheet. In the end we were lucky: we asked to view another room, which quite simply looked like the bedroom of somebody going through a rough patch. Exhausted carpet, a wooden plank nailed to the wall, and the TV sitting on a bizarre wooden stand, with not even a desk this time. The entire hotel is apparently being run by one porter (who also does breakfast). We and others were mostly unable to attract attention by ringing the doorbell, so we had to call the porter's mobile. On our second night I let someone in who was unable to get in by ringing, and who later told us they were starting their first shift. The porter also gave us the wrong room at first (without sea view), before later offering us the one we'd booked. To his credit, he did keep our bag at the hotel for us after we checked out, so we could visit the attractions without our luggage. Breakfast was arguably of the standard one would expect at a hostel, certainly not a hotel. Cold beans, a quarter of a tomato, and a quarter of a mushroom with veggie sausages, haggis, hash browns and toast. Overall really quite poor. It made us sad to think that this charmingly decorated building filled with vintage furniture had met its end.

Handy for Rothsey, and a lovely old building. My room was facing the harbour and an interesting view. Tired in places, chair was very wobbly, and doors etc as you would expect in a property of this age. However, the retro-fitted en-suite was good, and nice and clean. Felt like carpet had not been hovered. The Scottish breakfast was nice and not too overwhelming. Just right. The guys running the place were really friendly and polite.

Avoid like the plague ,was met at the door ,given key an instructions ,double room with a sea view ,yeah double bed no headboard or mattress protector ,2 chairs at each side no bed side lamps ,furniture very dated ,2 seater couch only fit for the bed ,sagging ,peeling and not fit to sit on ,curtains filthy ,one of the windows broken and taped up ,comb webs so thick behind the couch you could use them at Halloween, no bin in bathroom ,miss matched carpet to the point the cream carpet had a big filthy stain ,no tea bags ,breakfast another joke more like kids portion unappealing, don't order mushrooms you'll only get a pea size bit lol ,£85 a night ,this place is a joke for the cost ,sustainable its advertised as ,yeah because there's nothing worth £85 at this hotel ,what's advertised on booking .com isn't what you get ,had to give one star to write this review

Hotel is in a great location with stunning views. Service was great and very friendly. Room was a bit dated. Breakfast was lovely

Great location, decent bed and a clean bathroom, but those were the only good parts about our stay at Cannon House Hotel. We booked a Double Deluxe room, which was advertised to be 124sqft with free toiletries, chocolates, and tea. There were no free toiletries and when questioned about it the staff told us that they 'dont do toiletries or soap', despite it being said on the website. The room was nothing like it was advertised in the pictures and was definitely not the size advertised. When we arrived there was a number on the door to call to be let in, thankfully someone was there to let us into the property but the number on the door was unresponsive to our complaints later on in our stay. The bar that was advertised was never open unless it was breakfast, the 'beer garden' was one picnic bench and the staff were never around and seemed to hide in the sea view rooms to watch TV loudly. The decor was tired, dated and definitely needs an update. On the first night the hot water stopped half way through a shower in tbe en suite we had payed for, and the next day still wasn't working so we had to use the communal bathroom in the shabby basement that appeared to still be under construction but in use for other guests which had a very odd sour smell. There was a key in a strange door in the communal bathroom that led to what looked like a ******* dungeon under the stairs. The WiFi didn't work and there was a dirty plaster in our room. The 2nd floor (which we were on) stank of cigarettes dispite it being listed as a 'smoke free property'. The breakfast my partner had was great, however the vegan breakfast was very small and left much to be desired. Overall, I wouldn't stay at Cannon House Hotel again, although we didn't let it ruin our stay on the beautiful island of Bute.

Staff were friendly and the room had fabulous views of the ferry port. Literally a 2-minute drive /5 min walk from the ferry. Breakfast was tasty and there was a lot of choice but it took a while to be served. The room was clean although one of the towels had a big stain on it. The window didn't close properly so the room was freezing despite it being July. Weather was wet and windy so we ended up going home a day early as the room was so cold.