Le Relais de la Malmaison Hotel Spa

According to trip.com the sauna and pool was included i had to pay 50euro extra at the hotel to be able to use amenities.

I was looking forward to staying here and as we arrived I thought what a lovely place. We were welcomed at the hotel by a charming receptionist and shown to our bedroom. To begin with it appeared ok, but the toilet seat was broken and the toilet would not stop running water,. We did report this but it could not be repaired. The furnishings, apart from the curtains and bed, were very poor quality, tatty and "well used". The coffee machine was a complete failure, all it would do would flood everywhere so we gave up on that. A box of tissues in the bathroom with one tissue in it , A leaky plug in the sink etc., etc. This is a four star hotel and this was more like a two star. Anyway, we decided to have a swim and were so disappointed that we would have to book in advance and it would cost 45 euros each for one hour. WHAT!!!!!!!! 90 euros for the two of us????????? Needless to say we did not do that. The Saturday was very wet and we decided to have a snack in the lounge. Well, another disappoin**ent that was closed and we were told that they open on all the other days but close Saturday lunchtime. This hotel needs a wakeup call!!! You are in Paris, Saturday when there are tourists and you close your bar. The dinner was very nice, the breakfast could have been great if they had remembered to put milk in the coffee machine. After pointing out there was no milk when it arrived we got a coffee. YUK, so strong could not drink it, in fact I decided that they had allowed that to happen so you would not have a coffee for breakfast, This was the same for the two days that we were there. It could be a five star hotel but they have to improve on the basic needs of their customers, or are they not bothered???

Nearly one of the WORST EXPERIENCES I ever had. Rooms and building are fairly ok but AVERAGE and not that well maintained for its price. Shockingly the toilet was on a separate room that the shower which is inconvenient and rooms are too warm, their climate system is not good and their room staff is RUDE. Shockingly they block a large amount of money from your credit card as a deposit (not for possible room damages but for future spends you make on their facilities), which I found it to be unfair since they seem to think it is ok to block so much of people's money in advance for a consumption you have not done yet. And that I obviously didn't do. I know France is famous for its fine cuisine, but coming to this place and a few others in Paris I must say they know how to do their Marketing cause reality is disappointing. I never tasted more disgusting food than in the restaurant of this hotel, which was preparing lunches for our events. I truly believe they should fire their "chef" (to name it somehow). In a closed menu for more than 30+ people, just offered one main, one second and one dessert option. With no asking, they didn't know some of us were vegetarian (I myself eat fish but no meat). In the XXI century you would think that most of countries are already aware of this and would offer at least 2 options in a closed menu for a large group of people, but not only in this case they didn't but also didn't even have a fish option or any other available food in the kitchen (or so they said) and charged an extra 10€ for an additional dish that consisted on 2 boiled CARROTS on a CARROT purée. So carrot + carrot + a bunch of dry oregano. The main course was melon with black pepper, balsamic vinegar, serrano ham and a whole bunch of arugula, which I didn't eat either. I don't know why in the Earth would they RUIN a simple dish of melon and serrano ham like that. The last day they had 3 menu options for our event lunch: meat, vegetarian (which they didn't know to differentiate from vegan cause they offered it to a vegan person and it contained eggs and dairy) and fish. I had the fish one. They literally served it COLD, it was COLD FISH directly taken in that moment from the fridge, with uncooked (hard) potatoes and not cooked at all mushrooms... Again, one of the most disgusting meals I had not only in France but anywhere in the world. And I've traveled so much for work and leisure. Seriously, take your money to anywhere else. This place is not worth it. Bad food, bad service, bad company policy and not so great facilities for the price.

All ok a part poor cleaning. Should not find someone else underwear in the room...

Everything was Fantastic

Comfortable hotel in a quiet area next to parks and the Seine. On site free parking and an indoor pool (extra charge). My preferred choice for visitors to SW of Paris.

It was very good and quiet. Hotel location is very nice.

The hotel was really very good, with a great location right on the Seine river, very near a business district. Unfortunalely I had no time to use the wellness facilities, but I did have a quick look at them - very, very nice. I can definitely reccomend this hotel, and will probably stay there again if I am in the area.

Slow service but hotel was nice and clean.