Apparthotel Odalys Paris Rueil

Fenêtre chambre très mal isolée: difficulté à chauffer la pièce et courant d'air perceptible depuis le lit! Si vous voulez vérifier, c'est la chambre 506 Même problème dans la pièce du petit déjeuner et dommage qu'il n'y ait pas d'œufs brouillés. Sans doute tout cela est du au faible nombre de clients ce week-end

Très propre, chambre de grande taille bien aménagée Literie excellente! Dommage! Ne pas oublier de mentionner le nombre de personnes lors de la réservation pour avoir le nombre exacte de serviette

Petit déjeuner pas top

This "hotel" is actually medium term student housing, that is also renting out unused rooms as hotel rooms. In itself this is not an issue. However, e.g. hallways look rather dismal and there is no cleaning/service in the room. Rooms have no proper ventilation (and are quite muffy), and opening windows means letting in a lot of sound from bus/train/metro station (and mosquitos). Worst was that returning one evening, the door to the room was open. Fortunately, nothing was removed; however this clearly does not bode well for safety; therefore I have cancelled further bookings.

Not so clean. Stuff busy with cell phone and do not care of customers. Internet code not provided in the room. Bad experience for these money. Shower not working properly. Small room and not so comfortable

Very rude receptionist, upon check out I wanted to ask for a paper invoice to provide to my boss that day for our expense reimbursement policy. This is a completely normal exercise for any other hotel chain I've used in the Rueil-Malmaison area. I've never had an issue to get a paper invoice and I could see that the office had a giant printer. The woman working that morning was very annoyed I even asked and she made a face because I motioned for her to come out of the office because I had a question. There was no one else around at first so it's not as though I was interrupting another guest. She was extremely rude to myself and eventually another guest who appeared after me, also asking for the same simple request for a printed invoice. Technically this should be provided at the point of sale when my card was charged the night before. I have never been spoken to in that manner by a hotel staff member, especially for something that any other hotel provides without question. I will tell my colleagues to avoid this hotel if this is the service they will face. I would like to be contacted to address this situation as the woman at the desk that morning was rude to both of us without cause and I am sure she is damaging your hotel's reputation towards clients, especially business clients since we need the receipts for our company reimbursement.

An excellent and simple axcomodation for long term needs. Clean, modern and comfortable.

Accueil très sympathique. Proximité immédiate de la gare RER de RUEIL MALMAISON. Studio pour 2 personnes de belle taille. Petit déjeuner copieux. Je recommande cette résidence. Je craignais les nuisances causées par le trafic de la ligne RER mais l’isolation est bonne.

Mon séjour ne s'est pas réalisé pour faute de maladie. J'ai applelé l'hotel afin qu'il libère la chambre si il avait d'autres demandes. Il m'a indiqué qu'il ne pouvait pas me rembourser ou faire un avoir (j'y descend régulièrement) car ma réservation a été faite sur internet. J'ai contacté le prestataire internet qui a essayé de négocier avec l'hotel. Ce dernier s'est est tenu a sa propre police d'assurance. Procédure administrative, procédure appliquée et procédure en aucun cas arrangeante pour des clients réguliers passant par internet.