Ibis Styles Haydock

Booked the hotel as we were attending a wedding close by. Staff on reception were very friendly when we arrived. Once in our room we noticed the sink had a fairly major leak so went to advise reception. A lady came with an extra bathmat and a mop and bucket to clean up the water. She explained that unfortunately there was no handyman around who could fix the leak, I think it just needed something tightening but I'm no expert. She suggested leaving the bathmat and perhaps bringing another but what was really needed was a bucket there was so much leaking out! She was very apologetic and said we could have moved to another room but that would be facing the main road & may be noisy so we chose to stay. She also kindly brought an iron which appeared not to work. We arranged to get another iron but then worked out it was the socket that wasn't working not the iron. Breakfast was ok, nothing special. I suspect the sink may have been leaking for some time so its a bit poor it hasn't been fixed if that is the case It wasn't the best experience but can't fault the staff who were all friendly. Breakfast was nothing special but OK. I suspect the sink had been leaking for some time so its a little poor uts not been fixed if that's the case.

For one night staying is fine, however, the lack of options for breakfast was a bit disappointed.

Just staying one night but the staff lovely on arrival ,room is warm, beds comfortable and Cleen, room quite big breakfast is good I can not find a fault to mention

Very good as usual. The rooms were clean and in good condition, although the floor tiles in one of the rooms need to be repaired as they could cause a guest to trip in the shower. One of the room doors was awkward to close, and the other room key card had to be reset at reception.

We couldn’t stay as we had Covid, it would’ve been thoughtful if we could’ve rearranged our stay, but this was not offered to us. Disappointing & costly.

Great little hotel. Great price and excellent service. Will be using again soon.

Radiator did not work. Reported it to reception but no action taken. Lights tripped at 10pm, reported to reception and told it would be put back on shortly. 1am in the morning I had to use the toilet in the dark. 7am still no lights, back to reception who apologiesed and said they would sort immediately. 7.30am knock on room door telling us we could move room if we wanted to! Packed up and left. So disappointed as we have stayed here several times but will not be staying here again. If you do stay take blankets and a torch!

Stayed for the weekend with 2 teenagers & 2 adults. Everything was great, buffet style breakfast, cereals, fruit Only gripe was the pull out bed for the kids Not big enough to fit 2 people on it was the worst night sleep they have ever had. Daughter had to sleep in our double bed as could not sleep a second night like that Rooms are quite small but apart from that ok Great that dogs are allowed too

Very clean and staff were extremely attentive. Room was spacious and great price. 1st time staying here and will return when in the area to see family. Food was good despite the chef being on holiday.