Hotelf1 Mulhouse Bale Aeroport

The hotel is located very close to the airport walkable distance. Unfortunately turn the early hours the light to guide you from the hotel to the main road. The check-in details given on your voucher is incorrect. Check-in starts at 4 pm, not 12 pm onwards. Therefore you’re nice with around in a very isolated area for long periods doing nothing.

Decent stay for the night. I expected worse but it was fine overall! It’s just a very dark entrance when you arrive late, so better arrive during the day. The receptionist was very friendly the next morning :)

I understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first. I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine. More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable. This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me.

No me esperaba encontrarme algo así Tenebroso, huele a humedad No tiene ni WC ni toallas Tétrico duchas y WC en los pasillos Mala cama y poco más que decir

Que no os engañen,no lo pone en la descripción y son duchas y baños compartidos,las habitaciones echas un desastre y la cama insoportable para poder descansar,el trato de la recepcionista de lo peor,acorde al sitio,lo único bueno es que esta cerca de la feontera con suiza,y poco mas

S est um hotel en carton Insonorisation nul Du bruit en permanence De plus on a pris une lecture de ma carte de credit Avec photocopie disant que l appareil pour Payer par carte ettais defectueux BIZARE POIROEZ VOUS VERIFIER RE SECURITER ? JE SUOS UN PEU INQUIETE? MERCI

Das ist das schlechtedte Hotel mit dem unfreundlichste Personal was wir je gesehen haben. Wir bekamen unser gebuchten Zimmer nicht und wurden 0:45 mit einem Kleinkind auf die Straße gesetzt. Unerhört.

衹是個用來過夜的地方......公共衞浴......房間刷漆的氣味很重......

Receptionist only speaks french! It‘s not normal, receptionist should speak more languages, the person didn‘t understand us at all!