Crystal
28 Μάρτιος 2024
The hotel itself was very nice and conveniently located to shops and restaurants. Neenee Pointer, the lady who checked us in was absolutely wonderful. Her beautiful personality shone thru as she filled us in on all the great places/dishes to try in the immediate area. And she was correct on her suggestions. My picky teenage son was in heaven when we had dinner at the El Borro Loco. Neenee also made my cranky daughter smile during our interactions. She’s very professional, sweet, and makes sure you are happy with your accommodations. We had a loose toilet seat in our bathroom and she took care of that right away. She also volunteered to hold our luggage so we could have breakfast at the diner around the corner right after we checked out. I literally didn’t have to worry about anything. The gentlemen who was the valet that day was also so helpful. It was raining and he rain to my car for me for our umbrellas so we could walk to dinner. I think this was the most pleasant experience I’ve ever had with hotel staff. Please reward NeeNee Pointer. She is very deserving.
Μετάφραση