Copthorne Hotel Manchester Salford Quays

Very good comfortable stay. Quay facing room was quiet with a nice view. Good WiFi.

The value for money is great, but the front desk staff's attitude needs improvement.

My stay was very enjoyable. A spacious room with a comfortable bed with all your needed amenities in the room. Price was reasonable over New Year’s Eve / New Years Day. We had a room overlooking the main road but the rooms on the other side overlook the quay which is a good walk for anyone visiting Manchester.

At check-in staff were very unfriended. The rooms were clean but outdated. The view from the window was great overlooking the water. The beds were comfy but the duvet was too thick and hot

Stayed here twice now and both times have been amazing! Staff always so helpful and kind!

Lovely hotel for a weekend away for a concert with partner. Room was clean and, although a bit outdated, was perfect for a few nights stay. There was a mini fridge which was a great addition to use for drinks and snacks. The view across the quay was beautiful. Overall a great stay at the copthorne.

Great little hotel in a great location for Victoria Warehouse, Man United ground. It’s very clean and welcoming. Staff are lovely and very helpful. Great value for money.

There was an issue with this booking, and the same was made by mistake on the evening of the 12th of August and was made for the 12th of August instead of the 13th. The hotel was not full, and when I contacted Trip.com and the hotel reception, I was made to make a new booking and no refund was offered for the room. The people and businesses in the United Kingdom have been known to be very empathetic and humane, unlike the US and do understand other human beings. This was not the case here, and I was shown the refund policy by the hotel and the website that is trip.com. Even from trip I did expect more as I booked for the 13th too from their website. Thus, not a great experience. Very disappointed with Trip.com not even refund the taxes. The gym at the hotel is very small. Near the water is good.

This is rated 4 stars hotel but if you see the room, it will be otherwise. For me, I will give 2 star max for that room. Consider clean but very old for me. But I didn’t go enjoy other facilities, so cannot comment further.