The hotel stay was average as the rating posted. There were several things that happened that made the room less attractive.
One issue was the toilet ran for quite a long time after ever flush, another was the sink had a constant leak that pooled on the floor.
The elevators in the building were also SLOW, it took several minutes for them to reach our floor for 3 out of the 4.5 days we stayed.
Ice machines on my floor were not in operation and I had to get ice from a machine several floors above.
The key was also not programmed for the appropriate time and one day before checkout it was deactivated and I had to go to the front desk to get a new one; which took about 30 mins.
The concierge team with the "promotions" were overly forward and discourteously forward in pushing their promotions. One individual actually followed my wife and I all the way to the elevator to push the promotion; which we found quite inappropriate.
The valets were very friendly and helpful, as were the desk associates but these other issues made the stay simply adequate rather than great.
Μετάφραση