Verified traveler
12 Μάρτιος 2024
First check-in took about 20mins. I booked a suit( king bed w/ double sofa ). Finallly getting up to my room, upon sliding my key the door lock would not engage. Back to the front desk, where it was determined that it was i, that was not functioning correctly, not the door. New key, same result. Solution, put me in another room, equal too if not upgraded to accommodate my stay, right!? WRONG! Downgraded, to what i hope was the lousiest room. Back to front desk. I booked a suit, i paid for a suit, so put me in a suit or refund me so can go else where. Nope. Too it all off charged me 20 out of my 100 deposit for checking out 20mins late, but when i mentioned what happen she gave me 90 out of the 100 saying "okay then ill just charge you 10 for the late check out. Unbelievable
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