Hotel Maraica San Pancho

This place was old and not very clean . It was a bit pricey for the lack of amenities and it was about a 15 trek to town . The towels were thin and old . The Estepona were not clean . The restaurant was limited in menu and going to town was a bit out of the way . I can homely not worth the $160 per night

My expectations were higher considering the price. The staff was kind and welcoming, the rooms towels and bed clothes were old and filthy. Acceding to the facility is complicated. The room is not comfortable and only had a noisy ceiling fan we were sweating tremendously and there were not able to provide additional fans

DO NOT STAY HERE!!! This place has potential but the service is terrible. Also, their palapa rooms have not been maintained so when it rains (every night) the roofs leak. They're not very well protected from outdoor critters either. We found bugs (spiders and roaches) in our bed! On our last night, there was a super intense storm and we lost power during the night. The power wasn't back on yet when we left in the morning. The storm caused horrible roof leaks in both the rooms we had (paid extra for the nicer ones). It was so bad that the beds were soaking wet! Both rooms basically had indoor waterfalls! We have video of it but I wasn't able to upload it here plus it was pitch dark so it's not very good. There are no employees on the property after 6:00pm or before 10:00am. We didn't like that there was no one to call when we encountered problems. I called the office after we left and expressed our disappointments and issues but it was a receptionist. I requested for someone to call me but I never received any response. If you stay here, be aware they lock down the property after all staffing leave at 6:00pm. We went to town and came back around 9:00pm and couldn't get back in!! We finally found a hidden opening in the back of the parking lot to get in (in the pitch dark - and it is EXTREMELY DARK at nigh). They said they forgot to tell us about that! HORRIBLE customer service!! DO NOT STAY HERE! IT IS NOT WORTH THE PRICE THEY CHARGE! Note: There is no A/C but we knew that going in. It was EXTREMELY hot, especially at night.

Overpriced. No wifi in the rooms only in the outdoor restaurant area. Cheap bedding, bad lighting and the locks on the door felt very flimsy. Nice and friendly staff. Overall nice concept but the execution was poor. Really annoyed about the wifi.

We had a great stay at Maraica, we love this hotel!! It was a really good blend of exceptional quality and quiet privacy from the world. It was a very peaceful place, with fantastic food, and very close to the beach! We will be coming back for sure! PS. They also have very honest staff who helped us find something we had left behind, and they worked diligently to get it back to us! Thank you!!

I really wanted to like this place but… The staff was really nice. There was a bad sewage smell and no AC. Grounds were beautiful and peaceful with easy access to the beach.

Our stay at the Maraica was amazing! The rooms are simple, spacious, and beautiful. It can be a little loud due to the rooms all being open, but so nice to hear the ocean at night. The restaurant is some of the best food in town. Would recommend going to dinner at sunset to take advantage of the amazing upper deck/terrace view. The restaurant doesn’t open until 8am so don’t plan on early coffee. Great location: About a 10 min walk to town, or 3 min walk to the beach club. Finally, the staff is so friendly, kind, and helpful!

While visiting friends who were staying at the hotel, I was instantly disturbed when I noticed large foul smelling puddles everywhere in the street to the side of the property where I parked. My friends also noticed this. Overall, they were really disappointed with their stay, but I will let them complete the details with their own review. I asked some people in town about the puddles that never dried out even though there was no rain at all during our time in San Pancho. They told me that the hotel has a really bad sewage problem. Hopefully, unsuspecting guests and the town doesn't continue to suffer from the hotels negligence to deal with its sewage system in a way that doesn't mean sewage overflowing into the street.

Costumer service is poorly. They don’t make you feel welcome. The recruitment is not at the standards of their hotel rates. They should hired professional that know the field instead of hiring cheap labor.