Marina Inn

Person in reception was unhelpful and rude (felt like he resented being in his job), elevator was broken (from previous reviews looks like it has been out of service for at least a month), no available parking at all (not even a white area for loading/unloading or check in), the whole place was dilapidated, could hear street noise throughout room. Only pluses: room was cheaper than other places in the area and area is generally safe (except inn is right next to a boarded up area with graffiti sos that felt a little unsafe).

Please save your self a head ache and book a much nicer cleaner hotel. This is not worth it. Our toilet would not flush and no one offered to fix it. We left and did not complete our stay. Found a much cleaner hotel by the wharf.

The hotel is very basic, so if you are boujee, this is not the place for you. The sheets were clean and the noise was very minimal. The owner was incredibly nice and gave us options of room level and street facing. He also provided extra towels and pillows, and allowed us to keep our luggage there after checkout as we had a late flight. The location is amazing with plenty of restaurants within walking distance.

Good and safe location, big and nice room, great value for money

This hotel is dirty. Also, the hotel is on a hill and the head of the bed was downhill. The lock on the door didn't work.

I was responsible for a small delegation from France who were housed last-minute at this Marina District hotel and when I read some of the recent reviews, I got nervous. I didn't expect anything fancy. It is a two-star hotel and it is what it is. But I called the manager, Daniel, to discuss my concerns before the arrival of the three delegates and he was helpful and sympathetic and made sure their one-night stay went well. They had no complaints and enjoyed their stay. The rooms and beds were clean. It was quiet, and the hotel was well located, just off busy Lombard Street. Overall, I would think it would be much nicer for tourists and others to stay in this location rather than downtown SF. I appreciate Daniel's responsiveness. This is a budget hotel, so if you come with the appropriate expectations, the Marina Inn could be a great place to stay in SF!

The property was dirty, the staff inattentive, elevator did not work, no service to the 5 days I was there, ice machine broken, internet slow/unusable, and, RODENTS IN THE ROOM-THE WORST HOTEL EVER!!

We realized when booking the property, that it was an older building, so we understood it wouldn't be fancy, and that was fine. We had a clean comfortable room and the staff were very kind and helpful. It was a very safe and convenient location. I would recommend!

Rude service upon check in, put in a room that was super loud, seated at supper next to loud group as well and then to top it off they started working on elevator at 7:45 am waking everyone up, would not recommend!