Ξενοδοχεία με Desigual, San Giovanni la Punta

We wanted to share our experience @Royal Etna View in Tre Castagni. The property is great, clean with all that you need, not far away from the main attractions, and just 20-30 min away by car from Etna and Catania centre. Having said that, the best part of this place is not just its location and the building itself, but the STAFF there, Especially Claudio Caruso. He is a hard working man who strives to keep his clients happy. Our holiday started with a bit of a hiccup as the van we had overheated and could not be driven any more as it was risky. We were thankfully round the corner from the hotel when this happened. So once we got there and met the staff there they were extremely helpful. The morning after they spent the day helping us to sort out our problem taking us from one place to another and doing calls to get us another vehicle. We managed to get another vehicle to drive whilst there but no one would let us drop it off in Pozzallo so we had to return it the day before our departure date. On the last day we had to take the van with a tow truck - Thank God we were insured otherwise it would have costed us a lot of money. Claudio Caruso arranged for us to go after the van (he came with us) drove behind the tow truck up to pozzallo, and in order not to lose another day took us to Siracusa and Ortigia for the day. Once it was time to go back to Pozzallo they drove us back. I cannot thank them enough for saving our holiday and doing their utmost to keep us happy. So a big thank you goes to Claudio, Alberto, Dario, and Mr Caruso (their sweet dad) plus the girls - Roberta and her colleague who are always at reception helping everyone out!

I stayed with three friends in this B&B in June booking via *******. When we arrived the rooms were different from the photos loaded on *******, the douche made artificially was losing water and not closed, the room itself was quite antique in the complex. We could not pay with the post because the owner was not able to pay, we paid in accounts and we were not issued invoices/receipts. They didn't give us the door keys telling us to call at any time they would open us at any time of the night (we did about returning later in midnight given the situation of the calls) The rooms are clean and handcuffs changed every day, available for breakfast (pay separately) and the possibility of using the pool (pay).

The hotel is perfect for enjoying the sea and is very comfortable in the centre. The structure is new and very clean. The price quality was excellent. The rooms are well furnished and with the refrigerator. Also very recommended for a varied and abundant breakfast. The staff, all young, is innocent. The windows of the first floor are very small. I liked it and I hope I'll be back soon.

Family of three stayed four nights in October. Staff and breakfast couldn’t have been lovelier. Our room was a triple with a single bed for our son and perfect for us. The room walls are quite thin. It was not a problem for us but may be for light sleepers. Weather was warm enough for us to use the pool and we mostly had it to ourselves! Great location for reaching Mt. Etna. You really do need a car to stay here. Supermarkets and restaurants are not within SAFE walking distance. The busy road does not allow for safe walking to the town centre unless maybe during the daytime but certainly not with a young child. This was not an issue for us as we had a car, but worth noting for others. Giordana at reception was so very helpful with reservations and recommendations. We very much appreciated the breakfast staff and the lovely goodbye Amaro to take home with us.

The host Ruben and his friend are very helpful and made us very welcome :) Everything was perfect, nice place, quiet, spotless clean and everything is up to standard. Rooms are modern and comfortable especially the bed. There is a nice surrounding around Althea Etna Garden where you can enjoy breakfast outside or have a drink. In front there is also a public garden.

We last stayed here 4 years ago for one night before our flight home the following day. We decided to do the same again this year and our stay was once again very good. Our room was overlooking the courtyard which was absolutely fine. It was spacious with a really nice bathroom and comfortable bed. The key card entry system to get into the room once again foxed us for a few minutes. We visited the roof top bar for a drink after eating out and were surprised at how quiet it was, I guess the hospitality industry is still suffering to some extent. This really is a fabulous spot and we very much enjoyed our drink. We payed extra for our breakfast to enjoy the view of Etna, which undoubtable is lovely. The last time we stayed we were offered table service and a great selection of hot food this time it was a self service buffet, there was a good choice and some hot options, however a little pricy. You clearly are paying extra for the view. All in all, we really enjoyed our stay and would highly recommend. When we are next in Sicily we will definitely return.

We were very welcome, we arrived well before check-in, but we could leave our baggage that were then raised in our room. The receptionist, very kind and friendly, gave us a Catane plan and gave us good advice to walk and for the restaurants. The hotel has a design decoration and the majesty of the old palace. We have been very well sleeping because the street is relatively quiet and there is a very good double glass. Breakfast is very expensive, served as a buffet in a pleasant room. We enjoyed having fresh fruits, among other things. At our departure we could leave our luggage at the hotel to walk quietly in Catane, with our plane being in the evening. The hotel is very comfortable and comfortable and is very comfortable.

First of of all I want to thank Vincenzo and Claudia C at the reception. They are a very good asset for the hotel, always very prompt to help with excellent service always with a smile. Our room was very clean, I thank Giusi, at the first floor of the hotel ,she really does her job very well with attention to detail, most of the times you rarely find even in 5 star hotels,she is an other asset. The hotel is very comfortable, good position, very clean and has great safe private and secure parking. Definitely will revisit when in Sicily.