Ανακαλύψτε τη διαμονή σας σε San Juan

We stayed at a 3 BR Villa Premier. All the rooms and their ensuite bathrooms which was really appreciated. The service was also very good, everyone was attentive and polite, from the moment we brought our stuff down from the van, and until check-out. The rooms were clean and the design of the villa was practical but still very nice. Pool towels were also readily available everywhere and that was very convenient! They also had complimentary activities such as kayak, paddle board, and balsa raft which they tow towards the area for snorkeling! Super convenient. They had multiple pools and our villa was right across one so it was appreciated. The food was also delicious and I would say they charge a fair price for it. Some points of improvement. 1. Cala Trail - it was very rugged, the wooden path was rotten, and there were plenty of mosquitos. This was the path to the archery which we did not end up going anymore because of this. 2. The playground for kids were also dirty and the area had lots of mosquitos. 3. They did not serve ice cream at the main restaurant - they told us that this is part of in-room service. What a missed opportunity to sell ice cream by the beach hahaha 4. It was low tide every after lunch so there's no opportunity to swim at the beach - not sure if this is seasonal but quite disappointing that you can't swim at the beach during the afternoon. 5. We hired a banca during our stay and the seats of the banca could be improved - I've ridden on so many but the seats of this one wasn't comfortable. Just a thin wooden plank. 6. The staff when asked prior to our banca reservation also couldn't answer if they had life vests for infants. They said there were but there really weren't. 7. The driver's quarters need to be improved according to our driver. There was a foul smell, and no bed and pillow covers! We take care of our staff really well, and they deserve the same respect of having a decent place to stay. I hope you really improve on this.

Review I was here before with my hubby about 12-13 years ago and remembered how beautiful the resort was (and still is!). So, I decided to come back and bring my whole family for a get-together trip! This place is definitely a great choice for family. 1. Location- 4 (Road is better now compared to 10+ years ago plus the skyway helped with expediting our travel -- area is all good resorts part of Laiya, San Juan, Batangas) 2. Price-4.5 (Great) 3. Customer service-4.5 (Staffs are very warm, diligent and pleasant to all-- from security to the desk, restaurant, pool, hotel service is impeccable!) 4. Cleanliness and comfort-5! Rooms are upgraded and has ample space even the regular ones(we stayed in a big villa before with hubby) 5. Food -4.5 Food-- good for the sufficient breakfast options There's more delicious options for restaurants around a km outside the resort (Sinsay Shalom is highly recommended!) There’s no 4.5 star option so I picked 4. Dinner options are good inside but not much other fun activity like parties or clubbing (there's a Cafe/Bar called Azul which serves good drinks and coffee, etc (apparently it is more alive over the weekends) — overall more laidback atmosphere and no loud crowds. The water is warm here and the beach is crystal-clear! Sand is clean, pebbled, but comfortably soft enough. There were a minor encounter with jellyfish for my nephew (it has been raining and quite understable for the season) but otherwise it's a very clean and inviting place to chill. As a whole the place is highly recommended and we would definitely come back for sure !

We recently visited at the El Hardin de Zaida for an overnight stay with mom and my aunt and I can say it was all pleasant. The place was a gated property at the border of Laiya and San Juan. Check-in procedures were great and we had a special treat of being upgraded to the premium stay which gave us access to the exclusive pool that is adjacent to our hotel room. For the room, it was clean and spotless one but the vanity desk didn't have a mirror in front of it. The bathroom was nice. It had a drying rack, a bidet but the shower needs a bath mat to prevent guests from unnecessary accidents. Food was splendid. Late lunch, an evening at Rudy's and the breakfast. One of our highly considered decisions for choosing El Hardin de Zaida was the Spa. Prior to the trip, we called the place to ask if we needed to book a reservation for the therapy but we were told that we can avail the services on the spot. When we arrived, we were told that there was only one therapist available. We were three. Therefore, it would be impossible for us to avail 2.5 hours worth of wellness services all together. We hope that this can be carefully addressed to prevent the guests from expecting the availability of the spa. Overall, the stay and the food was great.

Important things first, would we recommend – simple answer “NO” Main issues: 1. We booked a room for 3 nights for my wide’s 40th birthday with a Queen bed. Sorry a 4ft6 bed is not a Queen bed. I know historically that this was sometimes considered Queen in olden days in PH, it is certainly no longer the case, and thus we consider this as false advertising. 2. Noise very old window mount style AC that did not keep the room at a comfortable temperature level and caused us both to have very poor sleep. This was raised after the second night with reception however there was no improvement. a. This type of AC is always noisy, and I noted this is not an inverter type, a new split inverter AC would pay for itself in 6 months! b. The location of the AC is wrong, tucked away in a corner. One of the most frequent design misunderstandings is air flow is more important than temperature. The best location for the AC is opposite the bed in any bedroom Unfortunately, I have only just now looked at various reviews online, and the above seems to be a recurring issue since the hotel was rebranded under the “Henry” name, and these 2 issues are not acceptable and consistence with the level and price point the hotel is trying to portray. They seem to have gone for looks with a freshly painted “Henry brand” colour scheme and interior design, but not looked at basic hotelier fundamentals. The fact this was also my wife’s 40th birthday made the issues doubly disappointing. Other items, starting with the good Pros: • Well-kept gardens • Friendly and professional reception & restaurant staff • Modern electronic safe • Quiet location • Food was good standard and okay price Cons: • I sent the hotel an email 4 days before arrival asking if it was possible to arrange a bouquet of flowers – no response • No in room fridge • Housekeeping never visited the room during our whole stay, late afternoon each day we visited reception to get what we needed • Swimming pool is small and with only 3 sunbeds • Beautiful looking beach, but is not soft but sharp sand which is impossible to walk across in bare feet • They messed up the bill and undercharged us on checkout and contacted us when we were already well away from the hotel, had to settle the balance by private GCash • No TV (I understand before the rebranding to “Henry” there were flat screen TVs). Whilst this didn’t really concern us. I would expect guests with children during the likely long period of rain this time of year would find it an issue • The restaurant ran out of SMB (despite shop over the road selling by the crate) and red wine Considering everything, obviously we would not consider staying at the hotel again, and considering the root causes, we would be unlikely to consider the “Henry” brand for any future needs.

Good cheap hotel with parking space , very convenient for a night. Rooms are clean and AC works properly. There is a 7 Eleven in a walking distance.

We came here to celebrate the new year. They prepared fireworks for the ”salubong”. The hotel was very clean and all hotel staffs were friendly. The bathroom and toilets were so clean and smelled so nice there were numerous cubicles so you don't have to worry and wait for your turn. The male and female bathrooms and toilets were separate. The food was great though there were only limited choices. The wifi was strong so you can use it wherever you were in the hotel. The rooms were clean and sanitized.