Magnuson Hotel Sand Springs – Tulsa West

Its was very peaceful

Well it was a variety of things. First, the grab and go breakfast. We stayed for two nights and went to go get the grab and go breakfast. I asked about a few more yogurts and the front desk said that she had given us enough for 5 people (when she actually got us three). I have a little girl that is all she wanted was the yogurt but I felt both mornings that they thought I was trying to “steal” more items from the grab and go breakfast. They took my room number to verify I had five people. Second, the blankets on the bed were very thin. It was a sheet, a very thin blanket and then a very thin comforter. The shampoos and soaps were very cheep and watered down. We asked for extra towels and they were hesitant to give us more. The good things are there was a microwave and a refrigerator in the room. And when I asked for coffee in the afternoon (I thought the pot had some in it since it was already out) the counter person was willing to make some but I told her there was no need. I travel a lot and take mini vacations with the kids. It would have been nice to have some coupons that went along with the hotel to take the kids and help save money (since the hotel was $200) Just to help families out and advertise for businesses around the area. The staff was ok but I wouldn’t consider friendly. I just didn’t enjoy my time, I won’t be back. I guess it would be ok, for someone that just needed a nights rest but not for a family on vacation.

The manager is absolutely one of the best customer service persons I have ever met at any hotel facility. She was very kind, courteous, friendly, and happy. It was a real pleasure to be at a hotel with great, friendly people. The room had an odd odor that came from the airconditioner. We bought some frabrize and sprayed. It helped. The airconditioner may need cleaning. That is the only problem we had. Everything else was good.

The sheets and blankets where very thin. The whole room was rundown.

Very clean, great employees, the pattern on the stairs was a problem for me, and the AC wasn't really working well

The beds were SO hard!! I had to take some ibuprofen just so my bones wouldnt hurt so bad. Felt like one inch of padding over a hard board. If my husband had been there, he could not have stayed the night on that bed. Never again!

Checked in about 11:00 PM. Thought I would turn on the TV to wind down some. The TV didn't work. I turned on the air conditioner and it seemed to work somewhat. Went ahead and went to bed around midnight. I went to sleep and sometime later a loud bang woke me. The air conditioner had stopped working. I went back to sleep and around 2:00 AM some loud talking and laughing from outside woke me. Then someone started revving their engine and playing loud music. This went on until I got up around 4:30, packed up my stuff and left. On my way out I told the night manager about the ruckus outside and he went out and told them to "hold it down a little". I said thanks but that I was leaving. As I was driving away the night manager was standing out front smoking a cigarette. I'm sure the party people were still going. Bad news for the other people who were trying to sleep. I'll never be back to this hotel.

She got off the phone quickly when I arrived and took care of me. Room was spacious clean. The grounds were clean. The people took time to take care of you. I felt safe in this place.

The staff was very friendly and the hotel was nice. It looked a little sketchy at first, but we didn’t have any issues. The bed was our only complaint, it was very uncomfortable. The Chinese restaurant next door was delicious.