Επισκέπτης Χρήστης
9 Ιούλιος 2023
two of the staff a young lady with glasses and two gentleman one elder seemed like a manager was. wet rude , with there dirty looks looking me and also my partner up and down . when arriving i speak english but they didn’t know my partner speak spanish as she’s latino . they was rudely talking quite about us and talking how they could charge us extra charges before we leave . they have pictures of lateral pull down machine ect but the gym is not what is advertised on the pictures. also advertised a pool being so far away from amenities i and 7 days to kill before catching a flight to mexico . the pool was not opened and no access to sunbathe or have a dip as they have not got the legal paper work for . i only booked this hotel for the advertising of pool and gym . being stuck in this hotel gave me a real feeling of claustrophobia . as after a few days of catching taxis both ways soon added up 60 to hundred euro a day before even eating . as i’m travelling in budget i went beyond this . and the dirty looks of the girl with glasses behind the counter daily did not go un noticed . in all was disappointment with no swimming pool to relax and the gym was disappointing . the locals seem to think it’s 2 fast to furious with there on street disco going on till late hours with loud music from the cars . as hotel is based on industrial estate. iv stayed in better 2 and 3 star hotels in thailand . please be clear with you guest about the pool situation and update pictures of the gym as it’s false advertising and misleading to guests . could of booked somewhere else if given the correct information to your advertising
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