Επισκέπτης Χρήστης
3 Μάρτιος 2024
We had an enjoyable stay at the Hotel Colon Rambla and generally found it to be a good hotel. We had a Junior Suite which was a lovely, spacious room overlooking the lush gardens and pool. The hotel is well placed to explore all Santa Cruz has to offer with nothing being more than a 15 min walk away. The area is great - streets lined with beautiful old colonial houses, everywhere beautifully kept. Staff at the hotel were friendly and helpful, the housekeeping service was good, the garden and pool area immaculate. The only thing that let the hotel down for us was the breakfast which we generally found somewhat haphazard. It was very hit and miss as to whether things - food, crockery, the coffee machine, somewhere to sit - would be available or not! Some days it was fine but on others there would not be any bowls, the bread would all be gone, tables would not be cleared, one of the coffee machines would not be working. It didn’t seem to matter what time we arrived but obviously was affected if breakfast was quite busy. This is an area the hotel need to look at as otherwise our stay was just about perfect.
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