Globales Pionero

We are 9 nights in on our 11 night holiday. Last year we stayed in the Santa Ponsa park and this year we are on the other side. I find it amazing that previous guests are happy to leave such negative reviews, perhaps they have forgotten that this is a hotel that falls into the lower range price range. The staff : Amazing, these guys work all day and most of the evening, they serve drinks or food for 12 hours and they are still smiling at the end of the day.... Fantastic imo. The food : There is AT LEAST 10 different mains every single night, so far we have has pork. Steaks, curry, lamb chops, fried chicken, fish (6 different types) roast chicken, spaghetti, meatballs... The list is endless. In addition uou have all the salad you could ever wish for and a massive selection of sweets. I really do wonder how people can complain about this. Sun Beds: Big changes this year, large new sunbathing area which has added around 90 poolside sunbeds, 2 overflow areas on the terrace, hotels been full but 9.00am has been fine all week to bag a bed. Location : Perfect for beach, bars and busses. Cleaning: Spotless Rooms : Large and cleaned every single day. And.... Fried bread for breakfast... Yum yum. Fantastic value, well done to all the owners and staff. Complaints ( has to be one doesn't there). Why the hell does the man who frys the eggs flip them and just leave them upside down forever? By the time he puts them on the serving section they are destroyed and no one wants them. They end up cold an un appetising. Just flip over easy!

We booked TUI Suneo Santa Ponsa but when we arrived we were told we were staying at the Pionero. This was a bit of a surprise as wasn’t what we had booked but on checking in sure enough that was where we were booked. Would’ve been nice to have some form of contact from TUI regarding this though! Hotel is nice. Basic but clean and a great base. I wouldn’t say it is 4 star worthy though if I’m honest. Food was a bit hit and miss for me personally. Plenty of choice for meat eaters, vegetarian and vegans even. Some of the food was a bit cold but all in all was your average all inclusive set up. Staff were really friendly so can’t complain about them. Room was nice. Again clean and basic although the view was dreadful but we just used the hotel as a base and went off exploring on the bus. Pool area was clean and seemed ok though didn’t get to use it much with the weather and only a short trip. Santa Ponsa itself was lovely. Bit quiet for us but it was the end of April and weather wasn’t the best. Buses are good. We went into Palma and Port Andraxt on the bus both of which were quick and easy. Got a taxi to Palma Nova which was 10 euros and took 10 mins. Only downside we had was that we couldn’t get a late checkout as our flight home wasn’t until 11pm so it meant hanging around for what seemed hours. We did get use of a courtesy room for 30 minutes for the two of us to shower and change. Not sure if I would go back to this area but for what we paid can’t complain too much.

The hotel is spotless, staff very friendly, food good. The hotel is in a great location with the beach at the end of the road. The downsides to the hotel for me were the ducks swimming in the pool every day, it doesn’t help when people feed them there should be signs up stating it is not allowed. The staff were pretty quick cleaning up the duck droppings. We were charged 47.50 euros plus a 10 euro deposit for a safety deposit box for 4 nights which is quite extortionate, The evening entertainment was good but starts too late and not enough seats for everyone. There is building work going on next to the hotel, the noise is awful and the road very busy with diggers and lorries.

Busy hotel we went 7th to 14th April lot of spanish was here... The food can't complain bit for everyone's liking One day they had corneto cones put you own ice cream on and treats on top went well especially for kids.. They had natcho with cheese etc.. If you want your food hot like my husband does these a microwave.. The stir fry is very tasty... There was one day towels were put on sunbeds early..manager and staff removed them rolled them up put on table...due to the fact some people were going out all day and coming back late to yous the sunloungers... Plenty of beds on top of terrace We went on bus to palmnova only €3 each and port anthrax €9each It's a lovely hotel but there's always the minority who do not respect to keep the noise down.. But any problems just ring reception and security is there to sort it Entertainment on ever night Plastic cups during day But evenings it nice wine in nice glasses It's a lovely clean hotel our room was cleaned everday We would definitely come back Thanks to staff making us welcome and been helpful 👏👏👏👏

Rude staff food not good 2 star at most needs new management bèen lots of of 4 star this is no way 4 star if you want decent food and nice staff go somewhere else would not return spending good money and not happy I need another holiday to get over this waste of money

Nice and clean hotel. Good breakfast and Dinner restaurant. Clean buffet Area. Nice staff. Room cleaning Good. Clean rooms. Nice pool Area and relaxing Area. Fine Bar Area fine and with a Good selection. Good hotel for cycling holiday and training

This was my 1st holiday abroad. We didn't take any notice of negative posts as we make our own . The hotel was clean,all staff were friendly. The plastic glass was not a problem for us,as we understood the reason. Food and restaurant staff all great, plenty of options for main meals and the pizzeria on a evening was great . Will definitely be back soon

Pleasant hotel, lovely staff, clean. Food pretty good but bit monotonous. Good location. 10 minutes or so walk to the beach with glorious views. Thoroughly enjoyed our week. Be ready for lots of kids running riot at their nightly disco but apart from that, would recommend as a good choice 😉

We arrived and were meant to stay across the road but it closed cause it was out season and we go upgraded to this sister hotel. It was a blessing really for us. The hotel is big, spotless, massive bedrooms which all have balconies, large TV, mini fridge free to use, massive bathroom with a good power shower, comfy beds. The staff are super friendly and helpful a real treat to the hotel. Plenty of sunbeds but It was out of season which suited us for our end of year holiday. Beside the beach which is beautiful, loads of shops, bars etc. Great area. Food is absolutely fantastic we all loved the food. The all inclusive is great they don't limit you and you can have as many as you want day and night. Entertainment was more geared for children but then it was bingo nighly which got the time in. The lady who took the games was fantastic she was a real star. We would absolutely return again out of season for a relaxing break. Thanks to all the staff. Also all the guest were really friendly and we all got along great.