Mangia's Sardinia Resort - New Opening

We recently stayed at Mangia's Sardinia Resort for one week, and unfortunately, our experience did not meet our expectations. When we arrived at around 3:30 pm, we were told our room was not yet ready, which we completely understood. The reception staff asked us to wait at the bar next to reception and said they would inform us as soon as the room was available. However, after waiting for two and a half hours without any update, we went back to reception ourselves, only to be told that our room had been ready for some time and they had simply forgotten to inform us. This was not a great start to our holiday. We also booked boat trips through the resort for Saturday and Sunday. We were asked to pay for the Sunday trip first because they weren't sure whether the Saturday trip would be available. We were told they would send us a message with an update, but we never received one. The day before, we had to go back to reception to ask again, only to find out that the reception and the boat excursion desk are managed separately, so the reception staff couldn't help us, and by then the excursion desk was already closed. Better communication between departments would have avoided this inconvenience. The resort has four restaurants, but three of them require advance reservations. By the time we arrived on our first day and tried to book, they were already fully booked for most of our stay. Since we were staying for seven nights, it was very disappointing that we were only able to dine at one of the specialty restaurants. Guests staying for a full week should have a better opportunity to experience the different dining options. Finally, we also had a disappointing experience at the Lime Bar. The kitchen officially closes at 5:30 pm, and we arrived at around 5:00 pm hoping to order burgers and sandwiches. We were told they could not accept any more orders because there were already too many in the queue, and they wanted to finish serving by 5:30 pm. It was frustrating to be turned away 30 minutes before the advertised closing time. Overall, while the resort itself is beautiful and has great potential, the organisation and communication between staff and departments need significant improvement. Unfortunately, these repeated issues affected our holiday, and for that reason I cannot say we were fully satisfied with our stay.

Amazing stay!!

Tolles Hotel in super Strandlage. Das Hotel war gut gebucht, die Servivemitarbeiter hatten jedoch ihre Mühe, die Anzahl der Gäste zu bewältigen. Unser Zimmer war erst um 19:00 Uhr bereit. Auf die Beschwerde, dass der Check-In ab 16 Uhr ausgeschrieben ist, kam die unbeholfene Antwort, 16 Uhr BIS 24 Uhr. Die 45 Euro pro Person im Buffetrestaurant standen in keinem Verhältnis zum Angebot. Die Pizzeria haben wir an einem anderen Tag ausprobiert. Die Pizza war gut, nur war die Wartezeit von über einer Stunde für 2 Pizzen unterirdisch. Das Personal ist schlichtweg überfordert und nicht koordiniert. Das Essen ist im Verhältnis zur Qualität überteuert. Immerhin war das Frühstücksbüffet sehr umfangreich und hier hat es mit dem Service geklappt. So eine tolle Anlage, hochwertige Zimmer mit tollem Ausblick, direkte Strandlage, ausreichend Liegen, wenn es mit dem Service irgendwann klappt, dann ist das ein tolles Resort.

My stay fell far below what I expected from a 5-star resort and an Autograph Collection property. The experience was marked by poor organization, an overwhelmed front desk and limited willingness from much of the staff to resolve problems. On my final day, I requested a late check-out and was willing to pay the €60 fee, but it was denied. The refusal itself would have been understandable; what was not acceptable was housekeeping knocking on my door and pressuring me to leave from around 8 a.m., well before the official check-out time. I strongly recommend caution before booking. An experience like this can negatively affect precious days of a holiday. I would not return, and this stay significantly reduced my confidence in the Autograph Collection brand. That said, Roberto and Emilia deserve special recognition. They were excellent, genuinely kind and highly professional, and stood out positively during an otherwise disappointing stay.

We arrived at Mangia’s Sardinia Resort with rather mixed expectations. Having read quite a few critical reviews beforehand, we were genuinely unsure what to expect. We travel extensively and stay in many hotels and resorts throughout the year, so we are probably more critical than the average guest when it comes to service, cleanliness, food and overall quality. Nevertheless, we decided to experience the resort for ourselves – and we are very glad we did. After four days, we honestly cannot relate to many of the negative comments we had read before our stay. Our experience has been extremely positive across the board. The location is beautiful, with wonderful views, and the beach is absolutely lovely. It is very clean, well maintained and regularly looked after. The beach bar is a great addition and a wonderful place to relax and enjoy the surroundings. We have also been genuinely impressed by the food. The buffet is varied, fresh and, most importantly, very tasty. The quality has been consistently high throughout our stay. Our room is modern, comfortable and very well maintained. The bathroom feels completely new and contemporary, and housekeeping has been excellent. Our room has been cleaned thoroughly every day and the overall cleanliness of the resort has been very good. Service has also been friendly and attentive, and overall we have simply felt very comfortable here. What perhaps says the most about our experience is this: we arrived somewhat sceptical because of the reviews – and we will definitely be coming back. In fact, we enjoyed our stay so much that we have already booked our next stay for three weeks from now. Sometimes it really is worth making up your own mind. We are very happy that we did.

Please do not waste your money here …logistically it is a nightmare of a hotel, the grounds are extensive however you will feel locked in as the hotel have not invested in the buggy and transport within the facilities and when you booked for buggy and they do not turn up as there is currently only one and a half buggy serving the whole infrastructure and yesterday day I was locked out of my room for 1 hour and no one came despite 3 phone calls to front desktop to get them to come and bring me new keys and in the end I have to walk up the steep hill to get to the reception and believe me I was not happy but the time I got up to reception. If you are not fit to walk up the steep hills and stairs do not come here at all. Themenegmet when I complaint t9o them do not take it seriously and honestly very defensive as it they believe this is approximate behaviour from a respectful brand name and really shame of the hotel management.. I am hand stranded as I have prepaid for the accomodation and to ne honest if I had a choice I would walk out of this hotel… I travelled a lot for work and this is the worst hotel I have ever been to and if I am travelling for pleasure I do not want my precious to be wasted om waiting for non existence transport within this huge compound. I am staying in room 2421 and hope management gets to read this and i will be here great unfortunately until 1 Sept as I am unfortunately stuck here . Very disapppointed customer Jennifer Kuek

Just checked in, very odd landscaping appears to have stopped at the property months ago. Looks like an abandoned property. Not experienced something like this before. Staff very nice out property very run down.

We had a great family vacation at this resort and a special thank you from our family to Adrian, Anghel and Rhon for helping us throughout the stay!!

Sardinia’s clean, beautiful beaches speak for themselves, but Diana at the hotel bar was the standout highlight of our trip. She was exceptionally friendly, attentive, and looked after us so well. Having her make us a fresh fruit blueberry, cherry, and raspberry liqueur daiquiri every afternoon made our stay. The hotel itself isn't perfect, but Diana's hospitality made it completely worthwhile.