jiuc25
16 Σεπτέμβριος 2021
As soon as we arrived they told us that they don't accept our online payment (made through booking and already debited from our account) and said that they were going to cancel it and we have to make it again with a debit or credit card. Then the refund of the money is not automatically but you have to wait 2 days. As of this writing, 3 days have passed and we still don't have the money available. - Our first impression was bad, they made us wait in the central courtyard because the room was not ready. The courtyard had dirty furnitures and stained paint (nothing to do with how good it looks like in the photos). - When they give us the room which has two single beds (which cannot be put together). The opposite thing to what is reflected in the reservation "a large double bed". Finally they agree to move us to a room with a double bed. - We did not like anything of what we saw (very distant from what is reflected in the photos). We requested the cancellation of the reservation, of at least the 2nd night and they did not agree - After the first night on a mattress as hard as a stone and feeling all the springs. To our surprise, they did not make our room. ... We decided to go from there the 2nd night despite of losing the money since it would most likely be our only time in Santorini and we did not want to be with such disgust and discomfort (very wise decision) The only good thing about the location (to put something good) is its central location in Fire. The jacuzzi that you see in your publication is the exclusive use of one room. PLEASE DO NOT GO TO THIS HOTEL NEVER IN YOUR LIFE, IT WAS REALLY AWFUL.
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