It’s true you pay for the view. I was really disappointed in the condition of the room, especially considering the amount of money you pay. The pictures for the hot tub suite are very outdated. There are so many small things that could be fixed and would add to the rooms value. Our shower nozzle was broken, you also have to hold the shower nozzle yourself, no hook on the wall. The faucet is really loose and shakes on the sink. The button to flush the toilet doesn’t cover the hole on the top of the toilet. The bedside dresser handle was broken and the material was ruined on top of it. The bed is SO firm it’s not comfortable. The wicker chairs on the patio were broken and missing cushions. The daybed by the hot tub no longer has a cushion so it’s no longer useful as it’s just concrete. The hot tub is barely warm, I was told that wasn’t the hottest it went which is a joke. The one thing I will give credit to is the office staff. I did complain about a few things at check in, they did fix and try to rectify everything they could. The girl in the reception was very nice and polite. I wouldn’t stay here again but again the view was amazing.
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