Alesahne Beach Hotel

Έχω πάει σε όμορφες τοποθεσίες σε όλο τον κόσμο, αλλά δεν έχω συναντήσει ποτέ την αγένεια, την κακή εξυπηρέτηση και την έλλειψη δεξιοτήτων ανθρώπων που συναντήθηκα σε αυτό το ξενοδοχείο. Ξεκίνησε όταν παραπονηθήκαμε ότι δεν υπήρχαν δύο μονά κρεβάτια που ζητήσαμε πριν από μήνες κατά την κράτηση. Ο ρεσεψιονίστ και δύο αγόρια της πισίνας μας κακοποίησαν και μας εκφοβίστηκαν για το υπόλοιπο των διακοπών. Αποδεχθήκαμε την έλλειψη δύο μονά κρεβατιών και δεν κάναμε περαιτέρω παράπονα. Όταν προσπαθήσαμε να παραγγείλουμε φαγητό στην παραλία, αγνοηθήκαμε μέχρι την 4η ημέρα, όταν μας είπαν ότι δεν μπορούσαμε να χρησιμοποιήσουμε ξαπλώστρες εκτός και αν παραγγείλαμε φαγητό και ποτά σε αυτό το στάδιο, είχαμε παραιτηθεί. Όταν κλείσαμε αυτό το ξενοδοχείο μας οδήγησαν να πιστέψουμε ότι οι ξαπλώστρες ήταν για άτομα που μένουν στο ξενοδοχείο. Οποιοδήποτε ξενοδοχείο έχω μείνει ποτέ σε ξαπλώστρες ήταν για επισκέπτες, δεν εξηγήθηκε διαφορετικά. Ήταν το πιο καταχρηστικό προσωπικό που έχω γνωρίσει ποτέ...Είμαι ακόμα σοκαρισμένος. Δεν κάναμε τίποτα για να μας αξίζει αυτή η συμπεριφορά. Η ρεσεψιονίστ δήλωσε ότι ήταν η διευθύντρια και ήταν μονολεκτική και απλώς μας γρύλισε. Το σπίτι της φρίκης!!

This was experience of good and bad for us . We just left the hotel today and there was a few disappointment with it and some good bits . Didn’t start well , firsts you are dropped at a back lane from the hotel and very little guidance to the hotel . We went with easy jet holidays and was grateful for google maps . we arrived late and the gentleman was very nice , checked us in , the room was not what I booked and paid for . I had booked the superior double , on the east jet page and the hotel page this shows a separate room next to the bedroom . Travelling with my daughter aged 20 I thought the space would be handy . When I questioned it I was told it was . It wasn’t it was a normal bedroom . I had emailed the week before to request single beds , again not everyone is travelling as a couple … I find it annoying that it expected that everyone is . At the age of 20 you don’t want to share a bed with your mum !! This wasn’t honoured either after I had asked . Wasn’t going to let it spoil my holiday. There is the woman manager / reception who really shouldn’t me handling guests . She was rude and dismissive and has no idea how to be customer friendly. I had queried the room and the request and basically she wasn’t intrested . There seems to be no manager with experience . The young men who ran the bar were very nice but the bar closes at 10 every single night . Last orders and lights off . They obviously go out after work which is fair enough but they seriously cannot wait to get rid of you . Breakfast was good and the hotel is very clean , sun beds are great and towels . We ate a few times and was very nice . It’s it a great spot , and it’s very cool . Could be so much better with proper customer service and management .

Bit disappointed with this hotel. Good points: Great location right on the beach; hotel beach loungers; clean rooms & common areas; friendly staff especially the cleaners & poolside staff; good poolside menu. Bad points: we arrived very late due to flight delay - kitchen closed & we weren’t even offered a dry biscuit! Bizarrely given an upgrade for 2 nights (basically 1 day) & then had to move. I don’t think this was an upgrade, rather our room wasn’t available! Very inconvenient to have to repack; sea view wasn’t great; strange sewage smell in 2nd bathroom; breakfast was very average but waiters were lovely.

Just back after 12 nights here. I just want to start by challenging other reviews about the staff. We found the staff wonderful. They were/are friendly, helpful, enthusiastic and very very hard working. They work long shifts day after day - whether that’s reception, bar/beach or breakfast. The cleaner/cleaning was a joy to behold our rooms left spotless every day - and endless bedding and towel changes. Also towels for the beach by the bar every day. Hotel rooms always evoke a very personal response. We loved our wee room - great air con - TV showing every Euros game (lets not discuss Scotland) - great sized fridge, so you can stock up on water/beer/juice/snacks. Toilet & shower small but superb pressure etc. Breakfast is more than adequate for eating abroad - but starting every morning with Greek yoghurt & honey is just bliss. The post breakfast you have the arduous task of walking a matter of feet to the beach. Each establishment has beds in front (whether restaurant or bar) and the beds are used on the expectation that you make a purchase from the establishment - a litre of water say is €2 or so. We never not got a bed. The hotel’s are really comfy and each couple has a palapas for shade. If you get the munchies or the Club Sandwich - genuinely a 2 people sized portion. But you can also go and grab takeaway from elsewhere - as long as you’ve bought something from the hotel bar. The beach is pebbly - but not prohibitively so - we rook the swim shoe trainer thing me bobs - worked a treat. The water is sublime. There’s usually a breeze so be extra careful with the old sun lotion. But I think the Hotel and our holiday were sublime. Made by the staff and the location.

A small but very good hotel! The staff was very friendly and helpful especially Maria and Zykos. Very close to the beach. You can get drinks and food on the sunbeds. The food was amazing. The room was cleaned every day, and towels changed as needed. An amazing holiday in Santorini, Kamari beach. Hope to return some day at this amazing hotel.