Επισκέπτης Χρήστης
16 Ιούλιος 2023
Our group of 8 people (4 adults and 4 kids ages 11 - 16) stayed 3 nights at the Andronis Concept Wellness Resort. We booked the Olympus Room, a 4 bedroom suite, that has 2 outdoor and 1 indoor plunge pool. The location, food and the outstanding customer service were the highlights of this hotel for our group. The hotel is located near the town of Imerovigli and the view is absolutely incredible. The location is right on the walking path between Fira and Oia. It was definitely away from the hustle and bustle of Fira where all the cruise ships unload thousands of people, and away from the crowds of Oia, where crowds of people go to watch the sunset, yet those destinations were easily accessible if you want to go there. We walked to Fira a couple of times during our stay to go shopping and have lunch. Fira is about a 30 minute walk from the hotel. We used the hotel car service to get to Oia (it is about a 2 hour hike from the hotel). The sunsets from the hotel are the most beautiful I have ever seen in the world, and we had a beautiful view right from the pool on the top floor of our suite. There is also an incredible view from the hotel’s restaurant Throubi. The food at Throubi was outstanding. Our breakfast every morning started with an incredible bread basket of warm croissants, biscotti, muffins, etc. There was also a great yogurt bar buffet, which I personally appreciated. The breakfast menu had an impressive selection that would suit all palates. The dinner at Throubi was outstanding. We have eaten at Michelin star restaurants, and the food at Throubi was on the same level. Every single dish we had was presented beautifully, and even more importantly, tasted delicious. The combination of flavors and the quality of the ingredients in every dish were superb. The servers were very pleasant and we had a truly memorable sunset dinner at this restaurant. The spa at the hotel is fantastic and worth mentioning. It is beautiful inside and the massage therapists were all very good. The spa personnel were very accommodating and spent a lot of time making sure our spa experience was what we wanted. Where we really feel like this hotel shined was in their customer service. You can tell that every employee at the hotel is well trained. We had a bit of a rocky start with our room, but Kostas, the general manager at the hotel truly went above and beyond to make sure we had the ultimate experience in Santorini. How a hotel handles customer service issues can really make a difference in your overall impression, and the Andronis Concept did not disappoint us - they really understand outstanding customer service. The only real negative of the hotel is something the hotel can’t really change. The layout of our room was very strange - there is very little privacy within the 4 bedroom suite as you need to walk through bedrooms to get to other parts of the suite. The stairs are very steep and narrow, so if you have anyone in your group who is n
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