Best Western Premier International Resort Hotel Sanya

The staff, especially Luna and Lily, were so pleasant and sweet, and made sure my stay was perfect. Lily went out of her way to show me different rooms upon check in. I’m so happy she did because I wanted to stay in the same style room as I did on a previous visit. The resort is high calibre and well maintained even during low season. The grounds are meticulous. The swimming pools are well maintained and it is nice having a deep pool. During off season, I got it all to myself. The rooms are meticulously made-up every day with no detail forgotten. Any request was met immediately. This is my second time staying here and I will return to Sanya only to stay at this oasis. The Spanish style of villas makes it feel like I’m not in China! Breakfast is a delicious mix of western and Chinese buffet. The beach is free of litter, just across the road and perfect for swimming without any hassle. The price point is perfect and even better during the low season. It was such a pleasure to feel like a valued guest.

This remains the best value out of all the better hotels near the airport. And it's on a nice stretch of the bay. Good views from some rooms.

it is good for staying，very special villa design like in Europe，no matter room and garden are good for taking and fliming for girls ：p，big swimming pool, staff are very helpful and friendly. There are a lot of restaurants along the streets for dinner. But a bit expensive. Can order online by meituan App. More choice with good price. due to non-peak season，hotel is almost no guests，so no add-ons services : no bars, no dinner and breakfast is also very simple but changed dishes everyday, taste is ok. For room. Yes a bit old. Bur very clean, the bed mat is a bit soft and pillows are not good for sleeping . Suggest to ask for change it. Very close to the airport. nearby the beach sanya bay but there is a local tombs area along the road （so strange why dont move them away to rural). Recommended in non-peak seasons to stay some days.

Overall, the hotel is overpriced, looks much older than in the picture and needs proper maintenance. We stayed for five nights and we were given a room with a very small window overlooking a dark courtyard with a roof. The room was extremely dark even in the middle of the day. When I requested another room, even if they eventually gave me one, they first told me that "all the rooms were the same" (which was obviously not true). Moreover, the customer service was poor and certainly not up to the standard and expectations of a four-star hotel. I accidentally broke one of the coffee mugs in the room (it fell on the floor and had a chipped a bit) and they made me pay 25 yuan for it. This is unheard of and I have never had this experience in any hotel before. On top of all this, the hotel is in need of maintenance. The swings in the children's playground are not safely attached to the ground and pose a serious safety risk, half of the equipment in the fitness room is broken or not working properly, and some of the floors and windows in the rooms look scratched and pretty old. The environment, however, is good, as it is located very near a large and beautiful beach.

We had great time at Best Western Premium. All staff are friendly especially thank you to Lily Qin. Everything was perfect. Breakfast buffet had lot of options. I will definitely come again

Beautiful room and beautiful area. Easy access to the beach.

Location is so good. So friendly and safety 🤩. I will come again later~

A great hotel with an amazing interior design. With a beautiful view from the rooms. This hotel has 2 pool one of them is 1.25 meter and deep and 1.7 meter deep, which is great since in Sanya there aren’t many deep pools. The staff was very friendly and I had a great time staying here. I highly recommend this to anyone who is considering this hotel.

The Best Western Hotel in Sanya is a lovely getaway for any type of traveler, whether a solo traveler or a whole family! The staff are helpful and friendly and the facilities clean and neat! The pool area is an oasis and just across the road is a beautiful beach stretching for miles.