Hampton Inn & Suites Saratoga Springs Downtown

The stay was great.. clearly construction and renovation going on but it wasn’t disruptive or noisy. The gym treadmills needed replacing 2/3 do not work.

The kitchen manager at breakfast buffet was amazing - he was so attentive to all the guests. Above and beyond level of service. Very good spread of food too!

Nice hotel with very nice employees & great location. Housekeeping didn’t come once in 3 days, pillows and bedding uncomfortable, and awkward room layout with thin walls

Everything is extra the parking ..the wifi.. they are in the middle of construction so there were supplies everywhere including the parking lot which was annoying because it’s easier to park on the first level so you can go straight in. If you park on the second level, you take an elevator down to just go outside again to get to the hallway Which I guess would be fine if it wasn’t so cold out. But the most annoying thing was they turned the water off for like five hours. We were not informed they were going to be doing this and we had an event to go to that night, but we couldn’t take a shower. Before we even did any of that, we got in from being out , I went to the front desk and asked them if we could have some towels. Right then the receptionist in the front should have told us oh by the way the water is off. When I went to check out today I had mentioned it would’ve been nice if someone had told us about the water since I’m sure they had it scheduled for a while and was informed that when I first checked in the guy gave me a paper, which he didn’t. And then she told me they also put paper under the door, which I know for a fact was never done, and she almost made it seem like I was a liar . There are a lot of hotels to choose from out there. I’d skip this one next time. I’d say the only good thing was the breakfast was decent and there was a nice hot tub.

Get to site, had to pay for parking, housekeeping didn’t show up to our room, pool towels were stained.

There was no restaurant guide in the room, or phone book. We were not familiar with the area. The staff did make some suggestions, but the restaurant we went to, while convenient, was underwhelming. We would have chosen somewhere else had we known where to look.

It had a very welcoming classy looking lobby. Coffee and tea bar 24/7. Friendly front desk staff

Great location. Great staff. Very clean. No bar but they are in the middle adding one.

Great place to stay, conveniently located to downtown, clean, comfortable, great breakfast!