Επισκέπτης Χρήστης
27 Ιούλιος 2023
Booked with this hotel through ***********. We arrived at around 7am at this hotel and the main door was closed so we called the contact person of this hotel. It took sometime til she answered the call, but the person on the other line sounds annoyed. After a while the main door was opened by a blond girl, looking pissed. She was looking at us from head to toe and answered every questions sarcastically. She also told us that it is too early and she’s still having her breakfast at work. Trying to understand her attitude, We asked her nicely if we could check in earlier and just pay extra since we have a lot of baggages with us, but she said that they don’t allow early check in and we should just leave our bags on the car and just come back at 15:00H. We told her that we don’t have a car and asked her if we could at least leave our luggages so that we can take our breakfast and explore the nearby vicinities. She agreed, after rolling her eyes and she angrily took some of our things. While we are still calling our other friends she said we are taking to much of her time and walked out. She also said something bad in german, thinking we didn’t understand her. My friend tried to talk to her but she just impolitely turned her back on us without letting us say any word. The location of this place is nice, but they have very unprofessional and disrespectful staff. Seeing that none of us were native German speakers, she treated us rudely and impolitely, We will never book this hotel again.
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