Red Roof Inn Charleston West - Hurricane, WV

Check in was great super friendly staff at the desk but after that found some things that was just gross cleaning staff needs to step up their game shower head in the shower was also broken

Dogs stay free - thank you! That was unique. What I did not like: no breakfast served, even very simple: something like donuts or cookies, cream cheese, yogurt. Coffee was very poor, almost no real coffee in that "brown water"

I didn't stay. I stood in the lobby for a few minutes while someone ahead of me checked in. I got a headache from whatever was used to clean the lobby or "freshen" the air, so I turned around and left, knowing the room would be just as bad if not worse.

There are no trash cans outside the building. The toilets and tubs were not cleaned. I spilt some water and used a towel to clean it up the towel was so dirty coming up I made my kids wear their shoes until bed. I stop in this town on road trips home 4+ times a year but I will never stay here again. Does have decent lighting in the parking lot. Probably a fairly safe hotel.

I have stayed there before. In the fall you can see deer walking and grazing on the hill to the north east.

Hotel was fine for the most part. It was safe, clean, inexpensive, and the staff was nice. My only problem was with the bed. The whole purpose of a hotel is to be able to sleep. The bed was so bad I couldn't get any more than 3 hours and woke up with horrible back pain that took most of my day to get rid of. They need better beds.

Place was filthy stink bugs in the room Bed was dirty Place Was a dump Expected better from a red roof

The room was comfortable. Easy to get around. The only weird thing is Red Roof charges you $2 per day for the use of a safe in the room. If you dont use it, at check out you can request a refund. Weird, huh!?

This is a budget hotel so expectation were low. I was traveling and spent one night. The check in and the woman behind the desk was fine and she was sweet and attentive. But old hotels that used to allow smoking in the rooms never get rid of the smell of old stale tobacco smoke. Instead, they use some kind of air freshener that is usually some poisonous concoction not fit for humans or anything that need air to breathe. These fresheners do not, I repeat, do not get rid of the smoke smell, they just add another layer of odor to the odor. In this hotel, I could smell it but could not see it. They did not use plug-ins. There was something in the ac unit so I had to shut it off because I couldn't stand the smell. This message is meant for the managers who make decisions on how much money they can float to the corp hq instead of making sound decisions about what comfort is to traveling people. Your workers are not the problem. This is a management issue! I suggest you sleep in the rooms!! I'll bet you never have!!