Clarion Pointe Evansville North

Whirlpool bathtub was not functioning, towels were dirty,soap from previous guest on top of shampoo dispenser, bed sheets were soiled.

Room was great other than shampoo dispenser empty. Pool was out out service, ice machine was out of service, halls were dirty, and breakfast was next to nothing just cereal and coffee

I was told that breakfast didn't come with my room pool was closed staff was rude I contacted ******* when I returned was locked out of room when I went to the desk to get in my room i was ask with a hateful tone did I call ******* next morning they started knocking on the door at 8:30 am to clean which they didn't do over all bad experience I will not stay there again

Check in was fairly smooth but upon entering my room i noticed a few things that did not meet my expectations. I was sitting in the corner chair talking to family on the phone & noticed a red MegaBlok under the foot of the bed. Upon further inspection i noticed a half eaten cracker under there as well. I brought this to the attention of the lobby clerk & he proceeded to try to immediately give me a refund instead of asking how they could fix the problem. I also have a very high suspicion that the sheets were not changed; i have very long brown hair & there were short black hairs in between my sheets & under the pillowcase. I was in a non smoking room but somehow there was a cigarette burn on the top of the toilet seat lid. I was also not very impressed with the breakfast in the lobby area. I made a waffle from the batter & was able to take 3 bites before my stomach was turning. I tried the yogurt instead & it tasted soured. The orange juice tasted like an alcoholic drink, I'm pretty sure it was fermenting. When i asked to borrow tape from the office area in the lobby to wrap a present i was told they had none, while he was holding a roll of black electrical tape. I was honestly too scared to mention anything else after i told them about the Lego & cracker under the bed though, i was worried that instead of alleviating the problem it would be magnified if i had nowhere to stay in a place I've never been too, so i tried my best not to complain.

The app I booked it on said jetted tub in receipt n reservation said handi cap i was charged 115 the hotel was only give 83.00 it cause my boyfriend and I to break up after 3 years I have not been to sleep this was a horrible experience had to sleep in my car.

There was black mold in the room in one of the corners. Quite a substantial amount of black mold, at that. There was a hair stuck to towel rack that was entirely too long to be mine, as I am in possession of a receding hair line. The air conditioner was off the throughout the hotel. The room was hot, the air conditioner not very powerful.

They didn’t have our reservation which was paid for, ********** took care of it…. The hotel could use a good cleaning… beds, linen, pillows were clean and comfortable. Price was good, close to a good restaurant.

My review comes from the perspective of having previously managed a hotel. The room, bed, carpet, tv, chair, and bathroom were good. 1. When checking in, the front desk staff didn't engage in a lot of conversation, didn't verify if the info on my ID was correct (it's not, I moved states two weeks ago), and did not give me any details on the hotel. Typically, check-in is the time when you get all the info you need, such as pool hours, breakfast hours, ice machine location, check-out times etc. I had to ask for all of that, as the person at the desk really couldn't be bithered to talk to me. 2. The pool hours state 9a-10p. My wife and I went down at about 8pm to swim a little, only to find the lights had been turned off. No one was at the front desk to talk to about this, and it didn't feel like it was worth the effort to try and find them because it was already late and I had work soon, so I needed to relax before jumping on the computer to work. 3. The worst part of this, was housekeeping. They knocked at 9am and we're mad when we said we were leaving at Noon, per our discussion with the front desk. They got very upset when we mentioned noon and asked who told us we could leave them, and that's when we informed them it was the front desk staff the night prior. It's as off they didn't communicate the conversation had at check in, where I explained I work 3rd shift IT and would be working until 8AM, and needed an extra hour to get some sleep before leaving.

This hotel was very convenient to the event we were attending. We were disappointed that the prices were jacked up for this though. Desk clerk was very friendly and helpful. Room was fine - not fancy but clean, quiet and very comfortable. Pool area was just ok, but we still swam and enjoyed ourselves. Breakfast the next day was not prepped well. When we arrived before 8, there were no coffee cups, coffee was empty, yogurt was warm as if kept unrefrigerated and there was not a lot to choose from. Because of that, most were trying to make a waffle on the single waffle iron! Even though this location was excellent, we will try to find another hotel that offers a better rate next year.