Ξενοδοχεία με Chiesa San Giorgio Martire, Serrano

This hotel is quite amazing! The staff cannot do enough for you, each and every one is incredibly helpful despite our dire lack of Italian! The pool is lovely and the whole peace and quiet is incredible, and I say that as a father of a family with two near teenage children! The suite is great for a family of four, probably wouldn’t want to be here for too long as there is no space aside from the two bedrooms but bathroom is huge! The gym is pretty underwhelming. The spa is quite cute. Food is nice but a little overpriced for what it is. Breakfast is fantastic, kids are happily doing a four course breakfast in the morning! Overall this is a proper boutique hotel with amazing staff and facilities and I wouldn’t hesitate to recommend it for a short stay.

We have just returned from a ten night stay at the hotel. Overall it was better than I was expecting due to some reviews. We stayed on a bed and breakfast basis and breakfast was basic with more choice of cakes and pastries than cheese and meats. The breakfast staff were not really pleasant at all. Not even a good morning welcome or smile from anyone except the girl who was usually on pastries. All the other staff were lovely and reception helped us when we had problems with trips booked with TUI. They didn’t inform us that they were not in English until we were at the resort! The pool was lovely and beach towels were provided. There was not much variety of food at the pool bar but what they had was nice. I did not like the design of the balconies at all. They are basically just an extension of the room with a large opening instead of a window. It was really like a cell and we didn’t use it at all. We paid extra for a superior room and the balcony and it wasn’t worth it. Not the hotel’s fault - just a design fault I believe. Otranto is beautiful and the hotel is only about 10-15 minutes walk or 10€ taxi ride. The hotel has lost a point for me due to breakfast and the staff and also the horrible balcony. The room and hotel were really very clean.

We were so excited about our stay in Tenuta Centoporte, this was supposed to be the highlight of our trip as was by far the most expensive hotel of our two week stay in Puglia. We had booked to stay here for 6 nights and from all the pictures and Instagram it looked like a really luxury hotel with lots to offer. On arrival we were greeted by the receptionist who basically just gave us the keys and showed us to our room. There was no tour or friendly welcome or explanation of anything the hotel has to offer. Our room was fine and clean but quite dark as there are no windows, only the glass doors at the entrance. Apart from one or two of the staff, everyone who works here is miserable and unfriendly which is a shame, as we found everyone else in Puglia so nice and helpful. Sadly, this gave us quite negative vibes for our stay. The breakfast was awful. The menu is very odd whereby you either order a plate of sweet, savoury or “fresh”. The fresh consisted of dry muesli straight from a packet, a yoghurt (no choice of flavour) and a fruit bowl which was always 90% melon and watermelon. The cappuccino was really bad too, the coffee being bitter and the milk being uht milk, which is not something I would expect from a 4 star hotel. We noticed that the yogurt was from Eurospin (the cheapest Italian supermarket of unbranded products) and we can only assume that other produce like the juices was also from there, as it felt all very low quality. On the last day we asked for a freshly squeezed orange juice which we saw other tables had ordered, although it wasn’t on the menu. The waiter rolled his eyes and panicked. Same reaction when we asked if we could have ANY other fruit but melon/watermelon. It was clearly too much to ask of a 4 star hotel and didn’t make us want to try dinner at the same restaurant at all. Due to COVID-19 understandably there were certain time slots for breakfast namely 8, 8.45 and 9.30. One day we showed up 10 mins after our slot began and were very rudely asked if we knew what time it was, as we were late! We couldn’t believe the cheek! Then the next couple of days we had to wait 15mins before they even took our order and another 15mins before they brought us our croissant, fruit and yoghurt. Unfortunately the breakfast put us in a bad frame of mind every morning as it was just so disappointing. The marketing of this place is exceptional compared to what is delivered. It is extremely overpriced. The one real positive is the pool area which is very nice, however drinks at the bar are very expensive. We ordered two lemon soda which arrived in two half full paper coffee cups and cost €8! Had I not prepaid for our stay I would have checked out early and found somewhere else. If it wasn’t for the nice pool area and good location, we would be giving this hotel a 1star review. Overall we would really not recommend this place and will certainly not be back.

I would return for the great kindness and availability of staff, say not wonderful and rare, for the location and strategic position in the middle of nature but not far from a sweet sea. But a tip to the guests: if you like me the darkness and absolute silence to sleep enjoying holidays to rest a little more than usual without waking up at dawn as I have to do every day for work, Mask yourself with mask and ears: mask because it filters light from the balconies as soon as the sun rises and, if there are many children with poor parents (not certainly because of the structure) guests of the structure, the little soundlessness of the rooms could anticipate your wake up ... Even still to roll, in my opinion and with potential improvement, breakfast - to improve choice and variety especially for salad - and dinner - some well dishes executed, others significantly less ... However good!

This was a really lovely stay! The accommodation was charming and very clean. It was in a building full of historic detail - so beautiful! The staff were so helpful. Thank you Gabriela - Gisippi and everyone else for all of your kindness (the white wine was the best I’ve tasted!) and help! We didn’t have breakfast included but I did hear that it was excellent.