Hotel Loreley

Terrible place, no food served apart from croissants and bread. up the side of a very steep hill. staff are rude, and the rooms are filthy.T hey charge you a fee for serving you a drink, you get billed when you check out of hotel. full of cockroaches and insects. poolled never cleaned. and they treat disabled guests like muck. be warned stay clear of this place.

Where do i start !! Arranged with hotel for transfers to Loreley, but they did not turn up.arrived early hours of the 6.06.2023, was told it was up the side of a hill side. i am a disabled lady. and was made to walk a few miles up the side of the hill taking me a few hours to achieve, which left me in great agonizing pain.the next morning noticed bidet and toilet coming away from the wall. room was not clean, bare exposed wired poking out from a lamp in room which in it's self is a fire hazard. and lamp thick of dust. and i have an allergy to dust. had a word about these issues with the dreaded carmen. head of reception, she told me she would move me to a better room. this however did not happen. i am an elderly and vulnerable lady in a country i have never visited before, and was inundated with calls to my room, of a sexual nature.Prices in hotel are extortionate. you pay 4 euro for a small bottle of pop.and there is a charge cos bar man served you.If you have a problem at this hotel. then you become the problem. A couple above me hung soaking wet swim wear from balcony which dripped onto my balcony and i slipped and almost broke my back.again a hazard !!When i pointed this out to Carmen she replied arghh and walked away.Carmen and other staff seen smoking through out the day while working.There is no fridge in rooms, no meals apart from breakfast and snacks are served. so you have to walk some miles to the nearest restaurant.i found a lovely taverna named Pasquales near mini market which served the most wonderful food and wine at remarkably cheap and reasonable prices. a god send in deed.No music at hotel. it's like a morgue this place no animation team and no entertainment. pillows stink to high heaven. and do not have pillw protectors on them.To say that this hotel have been awkward with me is an understatment. they have been very rude especially the miserable bald head man at reception. who constantly told me i have to walk every where with out shuttle car. I am disabled and in a wheel chair.No hot water in rooms.So have not felt clean since arriving here.No toilet cleaner used in toilet.but cross contamination. watched cleaners at work. washed sink then bidet inside and out then toilet and seat then with same cloth wiped the sink again. and cleaned air con which was full of dust and dirt on the bed mattress, and patted it into mattress with her hand.This a very noisey hotel. doors slamming a donkey eeoring all night dogs barking and kids playing football hitting a tin roof.Bigest hazard is the wet room as you have to sit on toilet to shower and the floor is very slippy i asked for a rubber mat and was refused.Not treat very well as a disabled guest at all !!This is a terrible hotel be warned do not go there.I bought hydro shuttle ferry ticket and booked taxi. was suppose to check out of room at 5pm but checked out at 11-15 am at 12-05 noon i asked bald reception man what time is someone taking me down in shuttle buggy to my taxi. HE S

We loved it. Simple, but fabulous value. Nice pool. Friendly and attentive staff. Beautiful view. Good breakfast. Would definitely come again

We have just returned from 6 nights at Hotel Loreley, I read reviews before coming all was very mixed, but I have to say we have had such a lovely time the breakfast was perfect lost of fresh fruit, croissants , yogurts cold meats and cheese which was perfect for us, I contact the hotel in advance and they arranged our transfers to and from the hotel and it was so well organised. The rooms are basic & tv seemed to all be in Italian which was a little annoying but we used our phones so not all bad. Both gentlemen on reception was really helpful and very kind only got one name Francisco or Francesco not sure if that correct, the pool was lovely and relaxing too, the hotel it’s self was very clean always saw cleaners cleaning floors etc the area in which the hotel is situated has a lot of hills but was happy to get our steps in and take in the views they do offer a buggy service down to the beach and up to the hotel which we didn’t use only when arriving and leaving overall it’s a really peaceful relaxing place to stay. Would definitely come back again. We are aged between 35-40 just to add.

We have just spent a wonderful week at Hotel Loreley. The hotel arranged our transfer from Naples Airport to the hotel and everything went very smoothly both ways. The views from the hotel are spectacular, breakfast was great too but best of all were the wonderful team at the hotel who worked so hard to make sure everything was perfect. Special thanks to Fransicso for the electric buggy trips …andiamo 🙂

Beautiful coastal views and excellent swimming Pool. Staff couldn’t be more helpful. Transfers arranged by the hotel take the stress out of the travel. Courtesy service for travel to and from the village if required. Wonderful relaxing holiday and great value for money

Nice quiet place on our visit, shuttle service a bonus if you don’t want the walking up hills, staff are helpful, basic rooms but enough for what you need, clean, laundry changed regularly, lovely terrace area for breakfast under used I thought and looks like a roof terrace not used at all, breakfast ok only criticisms when asked for omelettes or scrambled eggs advertised on breakfast, nobody available to do when asked, lunch menu nice, small window to eat though, menu says open til 5pm we arrived at three and told no food, no prices for drinks on menus, soon adds up although again very basic. Overall ok.

I read a few reviews before booking this hotel, and decided to take a risk. I think the reviews I read were pretty accurate, so I would like to add my experience in case it helps. The hotel is very pretty and exceeded my expectations in decor and ambience. Good points - pool area and outside bar /cafe is very pretty. The top terrace where breakfast is served has panoramic views over the bay. Breakfast is plentiful and fresh, if a little repetitive. Hotel areas are spotlessly clean, as are bedrooms. Linen is changed regularly. Fresh fluffy clean towels are provided every day. Electric car service is excelkent, although we (my daughter and I) often chose to walk. Bad points - Reception staff and some other staff are often grumpy. They're fine when you arrive, but further questions and help is far too much trouble. Exceptions are the friendly main bar man and the lovely lady in charge of breakfast. I warned thembefore coming that I was GF. They had no bread for me for the first lunch and breakfast, then got some in which lasted 3 days; despite daily promises of it arriving 'later' or 'tomorrow' no more ever materialised. I even supplied them with some GF bread from a restaurant for my packed breakfast on the last motning, as didn't trust that they would sort it. All in all we enjoyed our stay, but I wouldn't return to Loreley, as there's too many places where you'd get treated better as a customer. One final word - as stipulated by others, the area isbeatiful with panoramic views, but is not suitable for disabled, infirm/elderly, as the town/streets are very steep and there isvirtually no flat walking. I would recommend walking over the mountain to Maronti Beach (as well as taking the wayer taxi) as it's stunning, and you also pass some amazing thermal caves. One last word, the hotel did organise our transport too and from Naples airport. It's quite complicated with two taxis, the ferry and the electric car each way, but all ran very smoothly.

The location was great. Shuttle service to and from the hotel by the hotel was good, although times are restricted. Well cleaned, polite staff. The Italians call it traditional, I call it 40 years of little or no renovation. The hotel was tired and in need of a face-lift and more modern facilities. The bathroom towel holders were falling off the wall, the toilet roll holder was falling off, the shower pull was mouldy. The lock to the room was broken, but did lock. The pool was nice size, but only had 15 sunbeds. Our weeks stay, they ran out of beer on day 3, we advised every staff member, they still had no beer when we left. Air conditioning is clearly stated in the hotel, we were told on day 2 they didn't have ac. Clearly the units were on the wall. When asked again, we were told the next day would be starting, then at check out we again asked and were told they don't turn on till 16th June!!! No cooked breakfast was available, again even though we were advised it was an extra service, when the chef turned up.! At 9.45 lol. We hired a motorbike and had to pay £7 a day to park it.