YUNFENG hotel

very clean hotel，everything is new

I feel completely misled by the ratings, which, in hindsight, seem suspiciously fake. I paid US$350 for a two-night stay, which is absolutely outrageous considering the hotel’s standards. Frankly, I wouldn’t stay here again even if it were free—it totally ruined my vacation. Cons: - The hotel’s name is actually Yun Ding Hotel, our taxi driver struggled to find it, driving up and down the street multiple times. - There was a kettle in the room, but no cups, tea, or coffee. - There was two small bottles of water, which were never replenished, even after housekeeping on the second day. - The floor was extremely dusty. I had to clean it myself. - The lighting system is terrible—everything is either on or off despite several switches in the room. If you need to use the bathroom at night, every single light in the room will turn on even though I just flip the toilet light switch. - The breakfast was appalling. We were served a pot of watery, barely warm porridge, a plate of cold buns, and three cold vegetable dishes. I ended up ordering fried rice separately and had to pay for it. When I asked for coffee, they said they had none. Not having a warm breakfast in cold weather is terrible. - The staff were poorly trained and unhelpful. Any simple request was met with “Let me check,” and never a straightforward answer. When I asked if I could have coffee or tea, the front desk clerk just stared blankly and said, “We don’t have.” Pros: - Ms. Lee, who organized our activities, provided excellent service. She was attentive, responsive on WeChat, and efficiently handled all our requests. After complaining to her about our breakfast, she tried her best to organize what we wanted but still it was far below the standard of a proper hotel. Yes, there was heated floor and proper heating but I think that would be standard in all hotel. Conclusion: If you don’t want to end up disappointed, choose a proper hotel—like the one across the street.

設施：酒店熱水連一個人都洗不夠，媽媽洗到一半擦乾出來等了半小時再洗的。洗手池的水龍頭非常小，晚上就聯繫了酒店來維修，直到中午退房都沒修好 衞生：晚上回來準備休息了，打開床單出來一直大蜘蛛。打完後，仔細檢查了一番，床單上還有遺留的長頭髮和部分短毛。 環境：酒店環境可以説是超預期，整體比較乾淨和安靜。酒店還有獨立的滑雪場，有免費的滑雪票體驗。帶着家裡長輩也體驗了一下，初級滑雪場，人不多，非常適合我們遊玩。 服務：床單換的很快，但是水的問題一直沒有解決，並且也沒有主動跟我們詢問情況。個人認為，水電是酒店的基本，其他智能家居是可有可無的，別做這種華而不實的東西。然後，這個電視機也只是個擺設，開了兩次都死機了。

在其他APP裏對比了好幾家酒店，對於該酒店的評價褒貶不一，我可能是一個“犟種”就非要來一探究竟。從坐上高鐵就有管家聯繫我 提供免費接站服務 司機開車門提行李、前台辦理入住、客房人員電梯門口等待指引服務都令我非常滿意 酒店的裝修佈局、設施設備是全新的酒店裡還有便利店！！咖啡店！！每個人都喜歡到新的地方去體驗感受、尤其我還有點潔癖 這家酒店屋裡的衞生我真是覺得非常到位 但是不得不説房間裏真的是很暖和 早餐也非常不錯 中午點餐的時候真是出乎我意料[捂臉]這量實在太大了 服務員姐姐勸我們 我們也沒聽 到地方了總想嘗一嘗特色菜 真噠太好吃啦 有的時候真是不要被一些不好的評論影響 會錯過一些好機會 這家酒店 我強烈推薦！！快來 快來！！！

買東西很少評論的我！！這次必須給這家酒店點贊，首先辦理入住時前台工作人員全程微笑服務，非常的專業，房間的東西都是新的很齊全，酒店環境好，地理位置優越，客房打掃及時，會員還幫忙免費升級，化粧鏡也是帶燈光的 早餐菜品味道好  種類多 吃的也比較多非常滿意的一次入住體驗

我們是自駕和朋友一起來的，酒店的管家提前聯繫我們聽説我們自駕給我們發的位置，停車方便，入住很快，房間也比較舒適，環境也不錯，房間乾淨，入住首選 酒店服務非常好，很熱情，服務態度特別棒，衞生很乾凈，餐廳也很大氣，服務人員都很親切，離景區近，出入很方便，整體還是十分舒適的 乾淨寬敞明亮 設施方便 而且酒店裡有咖啡店[咖啡]還有便利店，配套設施不錯， 服務好的沒話説，熱情，效率高，衞生間乾濕分離，是我在網上看到亞布力唯一的智能酒店，玩的項目也很多都在酒店周邊，離這不遠，管家幫忙訂票併發位置，行程安排的妥當，比網上訂便宜很多，推薦大家來住雲楓酒店