Holiday Inn Winchester SE-Historic Gateway

Very lovely

Aside from the “robot” desk clerk that checked me in this is a great place to overnight when traveling. Very quiet room and comfortable bed.

Everyone was friendly. The property was attractive and clean. The bed was very comfortable.

This is the nicest property I’ve ever stayed in alongside Rt 81. It was very clean, quiet, and comfortable. Breakfast was very good, with table service and breakfast cooked to order. Also, only a 10 minute drive to Winchester’s historic district.

It was very clean and comfortable. The staff was friendly and helpful. Would definitely stay there again.

Liked that it was not loud it was peaceful and no disturbances. Also loved the small bar area nice to sit and unwind

Hotel staff was friendly. Room and hotel very clean and comfortable. Definitely would stay here again.

Staff was really good . The beds were just ok . But I gave back pain so the expectation is high for me . Breakfast was mid but worth 5 bucks . I would stay there again . Price was good .

For the 3rd time this year, the clerk at check in mis-handled the issue of the breakfast voucher. At first, she failed to offer it to me, or even tell me how much it cost. I asked about it 10 minutes later, and then she said it was too late, it had to have been purchased at check-in. I tried to buy it then with cash, but she refused to even try, saying it was too late. Your breakfast voucher system is flawed and has left me frustrated 3 times this year. I can't pre-order it on *******, and the staff keeps goofing up on how to offer it to me at the right time. Also - she told me yesterday that the cost was 5 dollars, and yet another Holiday Inn this year charged me 13.49 for it on the morning I was eating (illegally, until the waitress told me what the rules were). Why the huge difference? You need to train your check in staff to explain this system better and make sure they offer it to people who are not familiar with it. Most other chains, like Hampton Inn, do free breakfast, and have done so for many years.