Shenyang Shenglantianbao Hotel (Zhongjie Imperial Palace)

Little difficult for Didi pick up. Hotel room ok. Central location easy access to sight seeing.

Good location, near to Shenyang Imperial palace and other attractions. Easy to reach by subway🚇, Huaiyuanmen station is the nearest station but you need to navigate to get to this hotel. It is located on the inner road next to other apartments. Once you come out of Huaiyuanmen station, Exit B, U-turn and you will see the main gate to Imperial Palace.Walk across the street into the main gate, keeping to your left. This is the inner road...walk along the road for 200m or so, you'll see a BBQ restaurant in your right and a gated parking area next to it. The hotel is just beside this restaurant. It's easy to travel around using public buses too. The young pretty lady reception at the front desk was very helpful and courteous. We stayed here for three nights. But our key card was deactivated on the second day which I don't understand why. The bearded guy, probably the boss activated the card for us after we came downstairs again. Then the next issue was when we opened our room door we were shocked to see that the room was not made up at all, although we had hung the signage at the door before we left in the morning.We came back in the evening, tired after one whole day of touring around Shenyang to find a room not made up and no replenishment of water and basic amenities. We had to go downstairs again to lodge the complaint and he was rather defensive, saying that I should have requested for making up the room at the front desk, in which I asked him what's the use of the signage card for. Thereafter, he took some time to replace the towels, bottled water and other basic toiletries. In another review by another guest, this bearded guy was mentioned as a humorous man. However, I was taken aback by his comments including mentioning that we drink so much water when we requested for two extra bottles of water. FYI, we have been given lots of drinking water all the while when we stayed in China hotels. This is the 10th hotel that we are staying at during our 20-days trip to North Eastern China. The only negative remark is the cleaning service in this hotel is unsatisfactory. Although, the next day the room was supposed to be cleaned, I had to pick up the hair and rubbish that was blocking the water outlet and also some food droppings on the carpet. We're grateful that the hotel management upgraded the room for us. It would have been perfect if they looked into improving their cleaning services and responses to hotel guests. Thank you for the spacious room.

酒店位置優越出行方便，房間乾淨整潔無異味，床品舒適睡得很安穩。前台服務熱情周到，衞生和設施都很滿意，性價比超高，下次還會選擇入住。

地理位置優越，房間乾淨，衞生剛剛好，附近繁華熱鬧，房價便宜，性價比高。Very beautiful，來中街一定要選這家酒店！！！！！！！！！！！！！！！

房間舒適安靜，採光通風好，地理位置便利，衞生乾淨，距離故宮、還有步行街都超級近。，服務周到，環境整潔，入住體驗超好😇

環境乾淨整潔很好！服務優秀！地點好有停車場

房間很漂亮 設施：很好 衞生：很乾凈 環境：很方便 服務：態度很友善

真心推薦這家酒店 整體環境安靜雅緻，房間空間很大，採光很好，衞生做得特別細緻，洗漱用品齊全好用。床品柔軟舒服，晚上睡得特別安穩。工作人員態度温柔熱情，有需求都及時響應，地理位置優越，吃喝玩樂都很近，住宿體驗滿分

不錯，很熱情，給人感覺温暖。東北人確實是熱情好客呀。如果下次再來的話，還可以住這裏。推薦一下給其他人。