Journey62024305152
19 Απρίλιος 2024
We had the family suite for 10 nights at the beginning of April. The accommodation and surroundings are gorgeous. Family room has its own pool and loungers. The pool was a good size (6m) for a plunge pool, main pool was also pretty big, around 20m. Whilst there is some shade around the family room pool provided by the trees, there are no parasols but, when we asked, the staff brought one over form the main pool. Ideally the family pool should have a couple of parasols its own. I think the hotel only has eight rooms and a lot of guests just come to visit the temples, so the main pool was rarely in use. One thing that caught us out on the first day, Guest Services do not make up the room unless you request it at reception. You can have it done every day, just need to let them know. We did have a few minor issues. When we arrived, we could not open the room safe, asked reception for assistance with this on two occasions, both times told that somebody would help but nobody did. Similarly, the wifi for the room did not work, twice we were told somebody would reset it the following day but this never happened. We were still able to use reception and restaurant wifi but these only worked from certain parts of our suite. Sometimes the small restaurant didn't have things on the menu, but the food was good. Last of all, the water was rarely warm whatever time of day we showered; not too much of an issue in 38 degree heat. All of these were fairly trivial and would not stop us returning but Le Chanthou Boutique would be absolutely perfect if they were addressed. It was our first trip to Siem Reap and, given the amount of water in the area, we were worried about mosquitos. This didn't prove to be a problem, we had fewer than 10 bites between us and didn't really need repellent. Apparently, they are not prolific in the dry season. The hotel is about 25-30min walk from Pub Street, given heat and roads it's a bit far to walk but the hotel provides a free TukTuk to take you in so it's not really an Issue. We used it every night (was always the same driver), arranged a return collection time and he was always there on time, you have to pay for the trip back to the hotel but it's only around $3. Siem Reap is a vibrant Asian town, lots of bars, restaurants and market stalls, all very cheap, really enjoyed our stay there. If we return, I'm sure we'd stay at Le Chanthou Boutique Hotel again.
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