Robertson Quay Hotel

Παλαιού τύπου ξενοδοχείο. Ζητήθηκε ένα επιπλέον μαξιλάρι, ωστόσο δεν έχουν επιπλέον μαξιλάρια. Το κρεβάτι είναι σκληρό. Οι κουρτίνες είναι απεριποίητες. Το check out πραγματοποιείται στο 12nn, αλλά η υπηρεσία καθαριότητας συνεχίζει να χτυπά και προσπαθεί να ανοίξει την πόρτα για να σας υπενθυμίσει σχετικά με το check out. Φρικτός!!!

Μην παρέχετε ούτε ένα μπουκάλι νερό. Αν συγκρίνεται με τη δεδομένη τιμή, δεν αξίζει τον κόπο να μείνετε. Τυχερός! Μείναμε μόνο ένα βράδυ.

Η τοποθεσία ήταν βολική και τα δωμάτια ήταν καθαρά. Δεν είχαμε μια πραγματικά ευχάριστη διαμονή λόγω μερικών ατυχών περιστατικών που δεν επιδιορθώθηκαν ή κάποια επισκέφτηκαν αλλά δεν διορθώθηκαν πλήρως. 1) Ο κλιματισμός του δωματίου ήταν σε πλήρη έκρηξη και δεν μπορεί να ελεγχθεί - έπρεπε να ζητήσω αλλαγή δωματίου - κατά τη διαδικασία το προσωπικό που μετέφερε τις αποσκευές μου αποφάσισε να κρατήσει μια τσάντα με πόσιμο νερό για τον εαυτό του. Παρεμπιπτόντως, το δωμάτιο δεν διαθέτει δωρεάν νερό που πρέπει να αγοράσετε το δικό σας. 2) Το ψυγείο δωματίου δεν λειτουργούσε - ήρθε ο τεχνικός αλλά δεν μπόρεσε να επιδιορθώσει το πρόβλημα και δεν μπορούσε να αντικαταστήσει το ψυγείο, το φάρμακο που είναι ευαίσθητο στη θερμοκρασία έπρεπε να απορριφθεί 3) Η τουαλέτα ήταν ελαττωματική με το κάθισμα να πέφτει 4) Η τηλεόραση του μικρού δωματίου είχε ξεθωριασμένη οπτική οθόνη και μόνο 3 κανάλια που λειτουργούσαν που έδειχναν μερικές παλιές ταινίες, κανένα κανάλι ειδήσεων

I had a pleasant stay at the hotel, albeit a brief one. The service provided was excellent, and the staff at the front desk stood out for their professionalism and warm hospitality. They were accommodating to my needs and demonstrated a high level of training, which made the check-in and check-out process smooth and hassle-free. The air-conditioning in the room was impressive, keeping the space refreshingly cold even during warm weather. However, I was slightly disappointed to find that no bottled water was provided in the room, which I feel is a basic amenity most hotels offer. On a positive note, essentials like a toothbrush and shower cap were available, which I appreciated. That said, there is some room for improvement in terms of the room's condition and amenities. The towels provided were thin and showed signs of wear, which detracted from the overall experience. Additionally, the bathroom were quite compact, with an awkward layout that made moving around less convenient than I would have liked. Despite these minor drawbacks, the excellent service and comfortable air-conditioning were definite highlights of my stay. With some attention to the room's amenities and layout, the experience could be even better.

Had a worse experience staying this time round cos I was told that I need to pay extra S$25 for smoking room which I've selected and paid for cos the receptionist told me they'd need more thorough cleaning to get rid of the smell! Problem is the room I've selected is a smoking permitted room and I refused to pay, I was being houses to a low floor level 2 with stairs to climb and a tiny room with window facing wall with no view of what your site has published. My earlier stay with the hotel was okay and I was getting as requested a high floor smoking room and only paid for the upgrade from standard room to deluxe and not for the extra cleaning needed for smoking in a smoking permitted room. Also the view published is also not what I get for the price I paid, who'd pay to see wall in front of the window and nothing else!? Had I know earlier, I'd have booked another hotel for the same if not slightly expensive price for a bigger and better star rated smoking room with other establishment. It's also not wheel chair friendly or accessible when it's supposed to be as published! The Aircon is also noisy even with the lowest fan speed, the reflector is also out of order having only pointing downward and nothing else. The kettle is also malfunctioning and will keep boiling unless human intervention, this is dangerous cos what if I happen to want to boil water for drinking and left the room for a couple of hours with it's switch on before I leave the room? The floor is sticky and there's no disposable slippers whatsoever being provided. The room is also very noisy even in the night when people flushing toilet or showering. The washing of bins by the house keeping is right outside the room I was put up into and it's to me, and I thought so, the result of me not willing to pay the extra S$25 to the front office when I check in. I also suspected foul play and mistreated by front office woman checking me in cos whenever I speak to the front office people like for carpark coupon to exist carpark at night and also this morning when I check out, once I say room 207 all the personnel present lifted their heads and gave me a spooky look which I find it very uncomfortable and provoke! I sincerely hoped and would demand an investigation into the case I've stated and to make corrections necessary to the published pictures, claims and indications of the room layout and configuration if it differs to what should rightfully be. Please make comparison of the published and the physical state of the room I've posted here. They just spoilt my day and it sucks to sleep there, especially that stupid little walkup room which I think maybe meant for their staffs only! And not sure why but I just cannot get over it as of now! It just SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!

Very dirty tower and room smell very bad and this hotel.i think self service ,i dont like thus hotel, anymore we r unhappy