Alenti Sitges Hotel

This hotel has recently re-opened after a major refurbishment which has been done to a high standard . A mostly positive experience with a few tweeks needed to improve it even more. Positives : Prime location right near all local bars and restaurants and the beach . Well soundproofed . Rooms and amenities of a high standard. Well appointed with bath and shower, robes and slippers, good quality towels and bed linen , quality toiletries and coffee machine. Housekeeping of a high standard. At first glance breakfast looked a little sparse but actually everything you needed for a full continental breakfast with hot options available . Excellent roof terrace with comfortable chairs and sun loungers but with a very small pool that could probably be only classed as a plunge pool . Honesty bar up there for beers and soft drinks. Negatives: No terraces or balconies other than rooms with hot tubs . However , we did discover belatedly that the floor to ceiling " window " in the room could be slid back and you could sit in the chair in your room in the sun. Some health and safety shortcomings such as absence of fire instructions but particularly lack of grab rails in bath and shower . Porcelain extremely slippy and almost impossible to get a purchase on sides of bath to get out . Great difficulty in running bath due to fixed bath screen . Had to stand in bath to put plug in . Appreciate we are an older couple but not an age thing more a safety issue. Mini bar in room with water and soft drinks , which, in the absence of a price list , we thought were free . Big mistake. Only realised when we came to settle bill and discovered small bottle of water 2.50 euros . Never been charged for water in previous hotels in Sitges. Price list needed in room . Also, with regard to drinks no cava at breakfast which at this price point I would expect as again this has always been available elsewhere . No coffee served at bar after 4pm even for residents. Nowhere to store suitcases at check out although the guy on Reception allowed us to leave them with him. No lounge to sit in when the weather was poor . Not sure how this could be remedied. Not a lot of personal interaction during our 10 day stay other than with the guy on Reception and Roberto in the bar . A lengthy yet honest review with some suggestions for improvement for such a new hotel . Probably better suited to a certain demographic.

Great location, been coming for years. However nothing has changed in that time. The flooring is exhausted and in need of repair. New paint wouldn't hurt either. There is massive construction on one side, will be going on for some time I imagine. The music in the lobby is a tad loud but I suspect they could turn it down if asked. And really we're past the days of having a TV, mini-fridges and wall-mounted hairdryers.

A localização é excelente, fica a 1 quadra da maravilhosa praia de Sitges, cercado de bons restaurantes, bares e um excelente comércio. Os quartos são bons, tem espaço, a cama não tanto, o banheiro espaçoso, tem duas torneiras e uma boa bancada. Não tem box, tem banheira, sem anti-derrapante. O café da manhã é razoável: uma pessoa do grupo pediu mais croissant e o funcionário respondeu que era um só por pessoa, não tinha grande variedade de pães, nem geléias. Alguns poucos tipos de granola e iogurtes. O atendimento foi o ponto “baixo” da estadia: afora uma funcionária brasileira que foi muito gentil, atenciosa e prestativo, tanto o Sr que servia a café da manhã e o rapaz da portaria foram muito mal educados com pessoas do nosso grupo. Além de: no primeiro dia não tivemos acesso ao Wi-Fi por estar estragado, o que foi consertado no segundo dia e durante todo o período da nossa permanência o ar condicionado estar estragado, em 2 dos quartos tinha um vetiladorzinho portátil, nos outros quartos nos disseram pra “abrir a janela”…aí fica difícil, né?