Hotel Villa Soligo - Small Luxury Hotels of the World

為什麼差？ 因為沒熱水。招待所該有的，世界小型豪華酒店集團成員的酒店沒有？而且除了對不起，沒有任何措施。退房時給了瓶氣泡酒。太沒誠意。 房卡最少4次做了打不開。一次前台給了總管卡臨時用，一次拿手機上來開。 房間和圖片不符合，我訂的房型是沒有橫樑的，偏偏給的是有的。就在床的正上方，有點恐怖。 優點:早餐不錯，順便説下晚餐很貴且一般，但是附近沒有什麼選擇，太偏，衹能這樣了。 如果你遇上天氣好，早點起來看日出，風景不錯。 總結:這個酒店這樣發展，必然要背世界小型豪華酒店踢出局。

非常滿意的一次入住，交通方便，周邊附近處處是美景，酒店非常安靜，非常時尚，跟一般的歐洲酒店不一樣，這個酒店非常的時尚摩登！值得入住！！這邊意大利最集中的紅酒產地！非常好喝！

I am terribly disappointed by the service of Villa Soligo. A hotel that claims to be a luxury hotel has disappointed in almost every aspect. I feel fooled by the very nice and professional website, the reality unfortunately looks very much different. Despite having a luxury hotel pricing, the employees have been rude, the breakfast is at best average, room interieur such as the toilet cistern have been broken. It was extremely cold in the hotel and despite asking for support to heat up the room no one helped. Be extremely careful with booking additional services such as wine tours. They are completely overpriced, the hotel changed 12 hours before the trip the set up and timing of the trip and still charged the same. There are many nice hotels in this area, I am convinced there are better places and probably for less money.

We did not feel welcome in this hotel. There are no standards at all to be find in service or guest treatment. We had a family suite which is designed nicely. So here are the problems: 1. Cold welcome without any introduction of the service provided by the hotel neither the area. 2. Our room had big junks of dust as you can see in the fotos 3. Our room has a street running of ants 4. Our room has not been cleaned even we put the sign (which they claim we did not. After calling the reception after lunch they said they will clean it, didnt happen again. The answer. We dont have cleaning in the afternoon. After insisting and insisting they finally made the basic works. 5. When we came from dinner at 24:00 the gate was closed to enter the property and nobody answered the bell. We were with two children. I had to climb the wall to make my way into the reception and ring the reception bell like crazy until somone came to open to my family. 6. On the first day we made a reservation for the restaurant of the hotel and one hour before they called us that the restaurant is not open because of a problem with the light. 7. At the breakfast we had to ask for service otherwise no one cared. We had to ask somone to clean the used table and then we had to ask again for the coffee which they again forgot to bring. 8. The pool is closed (20 of may sunny and warm) and no one told us before. They knew we come with two children. No attention to children at all. There is nothing to to do or to play with for them. The young staff is friendly but completly inexperienced. We have never seen a hotel beeing runned like this.

The original villa is lovely, as was the welcoming staff. We opted for a "suite" in the nearby building. We were able to park our car in front of our room. The "suite", however, was disappointing in that it was very small, with the bathroom inconveniently designed. One night was enough. The real disappointment was the "gourmet" restaurant, which I probably should review separately. Pretentious with mediocre food, and expensive.

What a charming hotel in Veneto! We landed in Venice and so happy we chose to relax in this quiet little town. After spending the morning in Treviso, we drove another 30 minutes or so where we were warmly greeted by the staff. Their pool was a perfect spot to relax, take in the beautiful view, take a nap---and enjoy a glass of Prosecco! Breakfast the next morning offered fresh and healthy choices. We so enjoyed sitting outside on the patio, enjoying the beautiful mountain view and vineyards. Thanks for perfect first evening in Italy...we'll be back!