Larkspur Landing South Bend

It was the perfect stta

Pulled in late and fell asleep quickly. Initial thought was the place was dated and not very clean. Once awake, I noticed how dirty the place was. Stained sheets, ceiling peeling, hair clogged shower, musty hallway with dirty carpet. The entire place needs remodeled. Swimming pool was not available. Breakfast- literally spat my first mouthful of eggs onto my plate, no idea how to describe the taste. Sausage links like rubber, potato’s uncooked. Small amount of waffle mixture that looked old came out but not enough to make a waffle, an hour into breakfast with nobody else at breakfast. Coffee undrinkable with pots containers that looked like they hadn’t been cleaned in some time. Avoid this place at all cost.

Started poor with the customer service on the phone with both the 1-800 service and the hotel number but Brooke took care of things at check in and did an excellent job of customer service. Hotel is good, not great, but when a ton of the business is likely crazy football fans or ND sports, etc it would be hard to maintain an immaculate property.

Not up to the usual Hampton standards. Hall carpets are dirty and worn, lots of chipped paint, everything looks a little tired, elevator call button sometimes had to be held in to get elevator. A rehab ten years ago would have been about right, now urgently needed. Front desk had no list or recommendations for nearby restaurants.

After traveling for the last 30 days and staying at a different Hilton brand each night this was by far my least favorite. After traveling for hours we arrived at hotel at 1:12pm and went in to check why the app was not showing my digital key coming and was told "we don't have digital key and If I check you in before 2:30 we charge a early check in fee." So we sat in our vehicle in an empty parking lot that was still empty the next morning for an hour. I did not check reviews before arriving(shame on me). When we did check in the coffee in lobby was cold as it was the next morning at 9am as well. Room was clean except for dead flies on a/compliance. I read another review about flies, maybe a problem. Breakfast area and lobby were very dirty crumbs & garbage all over. Breakfast area was not being taken care of despite 3-4 employees chatting behind front desk..and again cold coffee. Ice maker on 3rd floor broken. This property is far below Hilton standards in my opinion and I will not stay again. Plenty of other Hilton properties near by stay. I am glad this was at the end of our trip as it may have turned me against the Hilton name altogether. Please see my other Hampton reviews as I normally leave a 5. Not for this one. Maybe they do well with the college so close..but it's worth the drive to Elkhart for a much better experience!

Disappointing 4 night stay at the South Bend Hampton Inn. (Located north of the city near Notre Dame and the toll road entrance). Arrived to find dead flies in the window sill - yuck. Also found flaws in bathroom - cracked floor tiles, towel rack that was broken and toilet paper holder fell on floor when I pulled off TP. Despite signage in room that house keeping would be in room every other day the room was never serviced. Thursday morning there was no coffee available because “there aren’t any coffee filters”. Oy. Also only one elevator works and only 1 of three ice machines works. Carpets in hallways were littered and there was trash piled up. I had used this hotel often 5 years ago. It’s fallen down badly since then. Avoid if possible.

The rooms were very clean and fresh. The air was not stale which is usually the first thing that hits me when I walk in. The breakfast and coffee were delicious! The omlettes were fresh and perfectly cooked! Food had variety, very satisfying.

Probably just average although some aspects weren’t great. 4 night stay, you only get housekeeping if you ask despite the plus $200 room rate, decor and facilities were basic, check in desk was unoccupied quite a lot and every day my room keys stopped working and wi if switched off. The explanation I got was, it is just like that Breakfast was ok but limited to a handful of choices, coffee was terrible, most days it was cold or weak Overall it felt like most people just couldn’t be bothered to make it a decent experience

Filth. Bedding including stained sheets. Sheets, duvet cover and bed skirt with numerous stains. Overall upkeep of hotel was lacking. Chipped paint and stained carpet One ice maker functioning for 3 floors. A home football weekend for Notre Dame and most hotels were full so we couldn’t go elsewhere. We asked for another room. Desk staff gave us a different room but pointed out it was a premium room. We weren’t charged for “premium “ but that comment was unnecessary.