MainStay Suites Carlisle - Harrisburg

I booked this place given some of the good reviews and think it deserves the two stars it is ranked for. The room was clean but the bathroom(wheelchair accessible) pooled the floor making it difficult you walk around. I called the front desk and all they did was mop it up and placed towels on the floor. Too risky for someone who needs help and time getting around to slip on the floor. Dishwasher was not working, there was no toaster or oven in the kitchenette. But only did they hike up the price per night knowing it was a bust weekend with swim meet and auto show, they could not extend the courtesy by allowing an hour or two of late checkout. They need to advertise that it is not hot breakfast, every inn/ suits had it. I'm not coming back here to pay the price I would in a better run/rated hotel

I inadvertently booked a room with a kitchenette. However, it was handy as we brought take out back to the room. The room was clean and comfortable. The hotel staff were friendly. The only negative was the breakfast that was offered didn’t have much of a selection.

The air conditioner/heater and the fridge were both so loud the drowned out the constant engine brake noise from the transport trucks

Let me start off with that this hotel is very clean. I was very impressed with maintenance of this property.. the room was also clean and maintained well. I can’t give it 5 stars for two reasons. We had a very late flight into the area and did not arrive until almost 2:30 in the morning. We arrived and no one was at the front desk. We rang the bell that was on the front desk several times with no success. After waiting over 10 minutes, we found that the front desk clerk was out in her car either sleeping or doing something else. When we parked in the parking lot, I seen her car running and her sitting in it so she had to of seen when we parked. We stayed at this property for 4 nights. Rarely when we walked past the front desk was there anyone there. The second reason is that the rooms are not “touched” during your stay. We had to ask for clean towels every day of our stay and there is no house keeping on Saturday or Sunday or at least what we seen. Hopefully they figure out there front desk issues. Also I was not impressed with the breakfast in the morning. They offered packets of oatmeal and several different kinds of bread to make toast. They do offer pots of coffee around the clock along with oranges and bananas. Hopefully they figure out these small issues and then I would be able to recommend them.

Joann at the front desk was super thoughtful at check in. Many hours after checkout we realized my husband left an AirPod there. We called and they had found it and mailed it to us (I think it was Darlene I talked to?). So kind. Would definitely stay again.

Amazing hotel with a brand-new smell and feel! We drive halfway across the country from Texas and by far this was the best hotel. Everything was new and fresh and the staff was top notch!

Nice place to stay! Comfortable room, bed, nice kitchen area, Very clean.

Clean, comfortable, friendly, inviting environment, rooms are spacious, beds are comfortable, just a very nice experience. Will definitely stay here again.

Phenomenal place to stay. Clean, modern, great staff