Santa Marina Holiday Village

Arrived in Santa Martina with my family. Never seen such a beauty arround. All Green, fresh, pools, restaurants. In the eavening the surise is amazing. We try all the restaurants atound the complex. Hard working staff, exelent Managment. Nikolai was so nice with us, helping with our needs. The room are favilouse. My Kids plaing all Day outside arround the gardens. Recomendet. We Will Come back. See you soon.

This is a lovely place in Bulgaria. So green, friendly for family vacation. Guarded territory, children are safe to walk alone the whole day. We came here for many years in summer. But this year something terrible with the security has happened. Strange people are sitting in pools, definitely not the village' guests. Electronic lockers on the entrances are not operated and doors stay opened. A lot of cars instead of declared car-free zone. Our next door neighbours - mother and child - were heisted while being asleep. The intruder came into their apar**ent in the night and stole money and jewels. And then entered another apar**ent and scared to death the woman inside. This kind of service is absolutely inadmissable for the "luxury" vacation level they're promising in the advertisement. We are hoping Santa Marina' service management will improve all the mistakes they've taken. It is very sad to loose such a good place for spending time with our kids.

I am highly disappointed of this complex! Firstly, there is no place to park - we had to leave our cars on the road and to enter the complex through a complex system of barriers and fences, in order to check-in. The service at reception was awful - I hadn't seen so bored and unpleasant employees! We had reserved a room for 5 people and they gave is 1 key. Only after quite a few requests they "managed to find another key", which was still insufficienct for 5 people, considering the fact that every entry in and out of the complex involves going through barriers and fences with chips and cards. We requested to pay for parking - they gave us parking spaces, which were situated around 10 min walking time from our apar**ent, and the complex is quite big and it is inconvenient to travel with suitcases on an incline. Concerning the rooms - they were ok, the only problem was that there was only 1 bathroom for 5 people, the shower was broken and the pressure of the water was very low. Overall, the complex has a pretention for high class, but it can't cover even mid-class.

Although the complex is half-full at best, the pools are overcrowded and there are screaming and shouting children till 24:00. And because this is not enough, the management launched people to do the fencing and gardening with extremely noisy trimmers. Imagine relaxing by the pool with your family, while they are restless trimming the bushes for several hours. The pool bars play some techno from the morning till late evening like this is not a family resort, but a beach disco. We were visiting the complex twice per year for the last multiple years, but this is for sure our last visit.

Really nice but only one pool open and one restaurant open. Depending on where you live it can be a really long walk.

We had a lovely stay at Santa Marina. Gorgeous views and beautiful setting. The only criticism I would have is the food but that might be due to individual taste. It would have been nice to have less processed food at the buffet breakfast and dinner. Also charging for water at dinner (and no charge at breakfast) wasn't great. But overall we had a wonderful holiday and I would recommend Santa Marina.

The good things about this hotel are the location, large rooms/apar**ents and the outdoor areas (pools, etc.). Outside of that, the room had a very strong odor and they refused to move us. There is no parking so you have to look for parking on your own. The staff doesn't really try to help you with any of the issues. For the high price they charge, I would not recommend this place. Go spend your money elsewhere.

Santa marina is an unusual place in that it is a collection of apar**ents set in the most stunning of grounds. Stayed in apar**ent 103/41 with incredible views over karavatsit beach and the bay With the most stunning sunset and sunrise. Apar**ent was spacious , clean and well equipped with mini kitchen ,iron and air con. Maid service everyday with fresh towels . Only complaint was the bed ! So big and comfortable struggled getting out of it . 5 swimming pools 4 restaurants and amazing huge jacuzzi at viva mare . Pools were immaculate, sunbeds and shades plentiful. Showers and changing areas also. We stayed half board and here the glowing review changes somewhat . Breakfast was full of choice from full English to continental and we never went hungry or have any complaints here . Evening meal was a different story , we were one couple of about 4 on half board and could only be accommodated in the buffet restaurant when some other function made it worthwhile to open , here the food was OK, nothing to write home about and not really worth the e tra cost of halfboard . When the buffet couldn't open we all dined at viva mare restaurant below Here is where my only complaint really lies . Eating at viva mare is random one day you will the next you may not the menu is very limited for half board guests and in a 2 week stay you can easily repeat your food choices , no soft drinks included only tap water included. You will spend quite a bit on drinks ut the food is of a much better standard than the buffet again dessert is limited to 3 choices ice cream ,fruit or manager's special for 3 nights running creme caramel was the special. Do not stay half board but eat out in the old town for a better choice. Drinks prices are consistent across the site but be aware your mixer for your spirit is about the same price as the spirit itself. Buy from the online supermarket and save a fortune . The village is surrounded by beaches , some clean some not so clean went for a walk on karavatsit beach and was pretty appaled by the state of it and the water it looked like an advert for plastic pollution of the oceans saw everything from builders bag to flourecent tubes in the sea , the beach in main sozapol is much better For the best beach go behind matis bar in sozapol old town its immaculate but small . Oh special shout to Matis bar great food and drinks plus service and even put the wales v Ukraine game on for us . Would we go back again definitely but only bed and breakfast . N & P cambridge (June 22)

Unprofessional service, there’s only temporary parking until you check in, then they tell you to go park on the street but nobody tell you that you could be towed, 4 guys were at the entrance, not one helped with the luggage. There’s no WIFI and no Cable TV in the room