Welbeck Manor and Golf

Amazing hotel in a very quiet location but only 15 mins from plymouth The room was large and very luxurious. The meals at the hotel was top class restraunt meals amazing value. All served by very friendly staff we Will definitely be back again if we visit the area

Unfortunately, it was not up to the standard we had expected, particularly given the reputation and cost of staying in a suite at the hotel. Check-In Experience Upon arrival, we had to wait for quite some time at check-in without any acknowledgment, apology, or thanks from the staff. The check-in area felt disorganised, resembling a storeroom with chairs scattered everywhere and staff dumping their belongings around us. Bar and Dining When we visited the bar, we were not approached by staff despite them chatting behind the counter. We were informed we could order food upon arrival, only to wait 15 minutes and then be told the kitchen had closed. Considering the hotel's remote location, it’s essential to offer some form of dining throughout the day for guests. Room Issues In our suite, the blind was broken. While a temporary solution was found, it was clear the issue had not been properly addressed, leaving us unable to open the blind. Additionally, the desk lamp had a two-pin plug with no compatible socket nearby, rendering it unusable. There were also no dressing gowns provided in the suite, which was surprising given the cost and the expectation of certain amenities. Parking and Safety The car park and the road leading to it were poorly lit, with no lighting in certain areas. This created a dangerous environment, especially considering the uneven surface of the car park. This lack of lighting raises serious health and safety concerns. Dining Experience While the starters during dinner were acceptable, the mains left much to be desired: - The pork was very tough. - The salmon contained an excessive number of bones. - The turkey portion was small and lacked flavour. At breakfast, we were surprised when we requested juice and fruit and were told it was unavailable. This is a basic offering even at budget hotels like Premier Inn. That said, the cooked breakfast was flavourful and well-prepared. Overall Experience Regrettably, the stay did not meet our expectations. The numerous issues, from check-in to dining and room amenities, made for a disappointing experience. I sent this email to the hotel over a week ago, as I always prefer to go direct to them with issues before coming to trip advisor. Suffice to say, over a week later, and no response which is very disappointing and shows how little this hotel cares for its guests.

Came with family for Sunday lunch. Food was excellent. We all had the roast beef and it was Devine. Compliments to the chef. The setting is truly wonderful overlooking the beautiful golf course. We’ve eaten here a number of times and never been disappointed. We will be back.