Ξενοδοχεία με Spencer Creek, Spencer Creek Township

The King suite itself was ok- couch a little overused and outdated- the bed was great king sized. the bathroom was awesome with a separate shower and tub and a closed door toilet area- but had a tv that was broken. Tvs are not smart and if they were- there was no access to stream from your phone. The lampshades had some type of dried up liquid on them. No room service- No concierge available when I arrived. Information and maps are outdated. The pool closes at 8pm during the week and 9pm on the weekend- The sun hasn't even set- and those were the ”new” hours. The pool was an alright size- 4ft deep throughout - Im sure due to the drinking hazards. All of this- and they still charge $11 for some type of service out of the $50 deposit. I booked through hotwire- added an extra day- and I basically had to beg the front desk clerk Kacey to be allowed to stay in the same room. SMH-. The stay was pretty mediocre for the prices charged. I paid close to $600 for two nights got this type of experience. Don't think I'd be paying to stay there anymore.

It is a rare occurrence how one member of staff can ruin a vacation experience, but that is absolutely what just occurred for my family during our spring break trip (April 4-7). This is an older Candlewood that is maintained rather well. It was clean and, although not particularly impressive, average and acceptable. This was a spring break getaway for my 11 year old niece her cousin of the same age. I had originally booked a Holiday inn Express in a more centralized location, vitally important to us, due to the the indoor pool. Not long after, I found an affordable Staybridge Suites, also in a good location. The downside was a lack of indoor pool. So I called the front desk and was told that their guests had complete access to the indoor pool at the HIE located across the street, which is very common. Eventually I located this Candlewood location for an even better rate. Like most (or all) Candlewoods, there is no indoor pool. So, yet again, I called the front desk and was GUARANTEED that hotel guests had access to the indoor pool at the Holiday Inn located across the street. I booked for the three nights based on this information, even though this location was quite inconvenient compared to the previous two mentioned. Upon arrival, I was greeted by a friendly and helpful front desk clerk. The same could he said for every other staff member I encountered. With one glaring exception. During check in, I inquired about how to access the indoor pool at the Holiday inn. Before the young, African American desk clerk could even respond, an older, mostly bald white guy (likely some kind of manager) inserted himself, clearly annoyed, by claiming he had never heard of such a thing.... implying that I was lying about my discussion with a desk clerk the prior evening. I had to ask him to please reach out to the Holiday Inn to find out the details, since this was something I had been promised. When I had to come back by the desk on my own, this older white gentleman proceeded to claim that after contacting the Holiday Inn, he was told that it was not a possibility dye to ”liability concerns.” Even though the hotel in question actively rents out their pool to non guests for birthday parties, etc. This gentleman offered no apology, no alternatives and was quite clearly annoyed at having to be bothered in the first place. We ended up having to pay really pricey fees to a local community recreational indoor pool 20 minutes away. This older white man was rude, aloof and offered no help. I am really quite interested in the special liability concerns that kept this hotel from being able to fulfill the promise made to my family and I myself. I would, in particular, like to know why it is not a liability concerns for other IHG properties in the same city to have an identical set up. Even if this particular Holiday Inn claimed that, could this gentleman not have asked about us paying a small fee? Sign a waiver? Anything....? This particular fellow was

Good place. Updated value hotel, would be perfect for traveling with family. Walking distance to Gas station, ice cream joint, and upscale taco spot. Very close to AMC theater. The room had plenty of dual outlets and usb charger ports. Lots of free movie channels. No real closet or clothing storage (some hangers w/ iron board). Fridge. Hair dryer. Standing shower w/ good pressure. Shampoo and soap dispensers are like squeeze bottles (cool). Nightlight and a bench/table straddling the air conditioner. Pool table and some hanging chairs in lobby. Basic workout room (2 treadmills, free weights, physiostep like bike). I did NOT see a pool (maybe I missed it). Basic free breakfast, plenty of snacks for purchase. You may want to avoid a room in the first floor (parked cars outside window and lots of traffic in hall near exits). I will stay again.

Hampton Inns usually have great locations to surrounding areas. I needed to travel between both towns in between, great stay.

Aside from cleanliness and positive guest services, the dining area was nice and the breakfast food was delicious. (I would’ve really loved bacon as an option.) Parking was easy and well maintained. My recommendation: Your main door drive up check-in looks like a side door entrance. We drove around the building just to make sure it was the front. It’s so easy to get to, looks great from the interstate, but it needs to have a front door makeover to go with all the positive amenities offered to clients. If it were a last minute need for hotel, I wouldn’t have felt comfortable pulling up to stay over simply because of the drive up not looking safe or impressive. That’s the first thing a guest sees.

What a great place. Front desk staff were super friendly and helpful both in the evening and morning. Location of hotel is easy to get to and easy to get back on i70. Also plenty of food options nearby, if your not interested in that they did have in house options. Parking is plentiful, just drive around back if front is full. We didn’t hang around hotel, but there were several gathering places that were well laid out. Our room was super clean, comfortable, and quiet. Great stay.

clean and tidy. polite staff.